eBay

Anonymous · ‎10-18-2019

Hi All,

Hope everyone's business is booming.

I have a question related to tracking validation. I use 3rd party courier service for sending my items as no one on eBay is willing to pay for A level courier companies like DHL, FedEx etc. The 3rd party courier service that I use does not come up as a listed carrier in eBay's database when I try to upload the tracking. The 3rd party courier service hands over the items to one of the bigger carriers like DHL, FedEx or UPS (which are listed on eBay as carriers) after 4-5 days and then give me with their tracking number.

My question is if upload the tracking number of the bigger carrier (which I receive 4-5 days after sending the parcel out) on eBay, would my 'Tacking uploaded and validated in time %' go up so I'd be able to get TRS status.

Regards.

nobody*s_perfect · ‎10-18-2019

Only if your stated handling time is 5 days.

a_c_green · ‎10-18-2019

@Anonymous wrote:
The 3rd party courier service hands over the items to one of the bigger carriers like DHL, FedEx or UPS (which are listed on eBay as carriers) after 4-5 days and then give me with their tracking number.

Why is your "3rd part courier service" taking so long to get your packages to "one of the bigger carriers"? I'm also unclear on what you mean by "no one on eBay is willing to pay for A level courier companies like DHL, FedEx etc." Buyers should be paying your Shipping costs as part of the purchase, unless you're offering Free Shipping by rolling your Shipping cost into the purchase price. You also say that your courier service is handing off the packages to those same companies anyway, 4-5 days later, which seems to be a distinction without a difference.

It sounds like they are carrying your items most of the way to their destination, then turning over the packages for last-mile delivery. They really need to find a closer handoff point that can get the packages on eBay's radar a lot sooner, or else your Handling time will need to be extended to cover that.