I have had multiple sports cards sales delivered and the seller leave feedback showing it was delivered, though the tracking shows it was never delivered. I used the eBay standard shipping envelope l.I contacted eBay support about this and was given little to no support.
The person I spoke continually would say, "uh" and "um" like she was trying to muster something up. All I was told was I needed to contact the buyer and ask them to send a message that the order was delivered. I then asked the support person what happens when they don't respond and do I have to do this with every single order? To which I got the typical answer from what she was reading and gave me the dimensions on the standard envelope that I've already been using and how to use it. I never once got a response to what I was supposed to do. I asked to be transfered to someone that understood what I was needing help with, to which she put me on hold and would not transfer me until I raised my voice that I needed actual help. I was then told I'd be transfered to a "supervisor" and after being on hold for quite literally over 15 minutes the system hangup on me.
Is there anyone here that can help me with what I'm supposed to do about items being delivered but not actually showing delivered?
