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Thrown into international shipping????

Woke up this morning with an international sale.  Shocked.  I never do international. And I didn't even know this was going on.

well- it is what it is now.

goes to a hub in il.  ebay does it all.

question. 

should I put the order receipt in the box? customs usually opens the box.

I may opt out. but not until this order goes thru.

Thanks in advance.

 

Message 1 of 39
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38 REPLIES 38

Thrown into international shipping????

If you do not want to be in the EIS program, opt out now. 

Sellers were auto-approved (some, or all, I don't know) and automatically adopted into the program. You will have to opt out if you do not want to ship internationally through EIS. 

Definitely do ship this item though. 
Technically, if you opt to remain in EIS (which is an international buyer purchasing an item from you, that you ship to a domestic USA address hub) your package dimensions and weight should be accurate for the listing. That international buyer is charged by eBay for that shipping cost and base it off of what you have entered for the listing.

Good luck to you. Decisions to make! Yes! And from what I've read, it is beneficial to sellers. I'm opting in eventually but also was surprised to see I'd been automatically opted in and immediately opted out because I'm not ready with dimensions in the listings.



Message 2 of 39
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Thrown into international shipping????

It's always a good idea to include an invoice/packing slip, perhaps even more so for an International order.

 

Opt out if you like but be aware that the Seller Protection using EIS is OUTSTANDING.

 

As far as "customs usually opens the box", that is not accurate, these days with the massive volume of packages and the fact that customs information is relayed electronically and in advance these days means that customs rarely examine anything unless there are red flags.

Paranoia strikes deep
Into your life it will creep
Message 3 of 39
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Thrown into international shipping????

Also, if you do decide to stay opted in, you will have to select which countries you may not want to risk dealing with. It all goes to a hub in the USA with EIS, but there may be countries you personally are not comfortable with any sort of eBay transaction. 

Message 4 of 39
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Thrown into international shipping????


@ads*and*ends wrote:

Also, if you do decide to stay opted in, you will have to select which countries you may not want to risk dealing with. It all goes to a hub in the USA with EIS, but there may be countries you personally are not comfortable with any sort of eBay transaction. 


Except the seller has no risk in EIS.  As long as the item arrives at the Ebay hub in good shape and packaged well, Ebay will finish processing the package.  From that point Ebay takes all the risk, NOT the seller.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 5 of 39
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Thrown into international shipping????

The ability to be opted in yet still block specific countries is mostly for sellers of products that are restricted in certain countries. Not necessarily illegal but brands that "grey market" imports are not allowed or things like Knives to the UK  that can be legally imported in most countries but NOT the UK.

 

 

Paranoia strikes deep
Into your life it will creep
Message 6 of 39
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Thrown into international shipping????

@dollocity 

 

Before you opt out, make sure you understand what EIS is.  It is actually an extremely good program for sellers.

 

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shippin...

 

https://pages.ebay.com/internationalshippingprogram/seller/terms/

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 7 of 39
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Thrown into international shipping????

Hence, why I'm not opting in just yet. I was auto-opted like the OP, though I had all my settings to "no international". It states that in all my listings. (currently changing that aspect) ...I get it, it's a USA hub. But there are still countries I would refuse to deal with for personal reasons, just like it's accepted that our government decides such matters. I have been researching EIS for a couple weeks (after I was opted in) and I have seen posts stating you can still select which countries you do not want to have buyers within. 

Is that incorrect? 

I don't sell dangerous or controversial products.

Message 8 of 39
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Thrown into international shipping????


@ads*and*ends wrote:

Hence, why I'm not opting in just yet. I was auto-opted like the OP, though I had all my settings to "no international". It states that in all my listings. (currently changing that aspect) ...I get it, it's a USA hub. But there are still countries I would refuse to deal with for personal reasons, just like it's accepted that our government decides such matters. I have been researching EIS for a couple weeks (after I was opted in) and I have seen posts stating you can still select which countries you do not want to have buyers within. 

Is that incorrect? 

I don't sell dangerous or controversial products.


Have you read the policy on EIS?

 

Shipping exclusions

If you've created exclusions to states, territories, countries or regions that you don't ship to, they'll still apply to eligible listings under the eBay International Shipping program. You can manage your shipping exclusions through your Shipping Preferences, Business Policies or by revising your listings.

 

Restricted items and categories

Items included in eBay's hazardous, restricted or regulated materials policy, or that don't follow our International trading policy, can't be shipped using eBay International Shipping.

Due to export limitations and restrictions, items listed in the following categories also can't be shipped with eBay International Shipping. This is not an exhaustive list and it may be updated based on transportation regulations and export laws.

  • Any category or items containing Radium or other radioactive materials
  • Dangerous goods requiring hazardous handling labels & documentation
  • Export-controlled items requiring license > Ex. Military vehicle parts
  • Business & Industrial > Heavy equipment & attachments
  • Collectibles > Knives, swords & blades
  • eBay Motors > Airbags, used parts (containing hazardous residue), AC refrigerant, vehicle paint (flammable)
  • Electronics > Standalone lithium batteries (not inside or with a device)
  • Electronics > High-power lithium battery devices (over 100 watt-hour)
  • Electronics > Drones
  • Health & Beauty > Fragrances (flammable perfumes & cologne)
  • Flammable or otherwise hazardous aerosols
  • Jewelry > High value
  • Personal security > Pepper spray, stun guns, handcuffs
  • Sporting goods > Other (CO2 cartridges, firearm parts, laser scopes)
  • Replica firearms > Prop guns
  • Stamps, coins & paper money

mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 9 of 39
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Thrown into international shipping????

well I put the receipt in the box.

I will ship this one and see how it goes.

then I may opt out until I know more.

sounds to good to be true.

I had a flat rate shipping... for US only. 

no box dimensions.

scared to opt out right now with this sale in the works.

Have a feeling this may go badly. Or i'll get charged 30 bucks to ship it out.

or

the customer will be charged more and be upset with me.

 

International is horribly expensive.

Thanks for all the posts. very interesting.

Message 10 of 39
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Thrown into international shipping????

I have, and have spent time researching what others are saying in the forum. Fully? To where I understand it completely? No. 

I absolutely trust SJimmy. But this wording threw me. It contradicts what I've read previously.

"The ability to be opted in yet still block specific countries is mostly for sellers of products that are restricted in certain countries."

Per policy: "If you've created exclusions to states, territories, countries or regions that you don't ship to, they'll still apply to eligible listings under the eBay International Shipping program."

If I opt in to EIS, yet still can not block certain countries, then what does "eligible listings" mean? That it overrides your country shipping preference only to "banned" or "dangerous" items to that country?

I assumed "eligible items" refers to the items I opt in to sell, and that the blocks I personally set to certain countries still apply.

Message 11 of 39
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Thrown into international shipping????

It really isn't too good to be true.  Ebay's research shows that most transaction do not have problems.  It is a small percentage overall that has Return request or INRs.  Ebay taking care of all these problems regarding international buyers opens up a new world for many sellers that previously did not ship outside the USA.

 

Which means more sellers are selling internationally which should mean there will be more international sales for Ebay to make their fees on.  Certainly it is a risk for Ebay to take, but the numbers show them it is worth that risk, which is why they have done it.

 

Just remember, NEVER ship anything via EIS that is over $2,500.  

 

I hope you will read the links I provided in an earlier post.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 12 of 39
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Thrown into international shipping????

@ads*and*ends 

 

  1. International Selling Options.
    1. Opt-Out.

      You may opt out of the Program at either an account or listing level by adjusting your account settings within My eBay, or the shipping options within the international postage section when listing your item. Your opt out may take up to 72 hours to process and will not apply to any existing listings restricted from revision (e.g. there are pending bids or a pending best offer).

    2. Country Exclusion Lists.

      If you have previously restricted international buyers from purchasing your items by creating and applying a postage exclusion list to your listings, your exclusion list will also apply to EIS Items unless you choose to override your exclusion list. If you do not currently have an exclusion list in place and wish to create one, you must update your account settings within My eBay. If you have any items listed on eBay.com that, for whatever reason, you suspect cannot lawfully post or import to a country eligible under the Program, then you should restrict international buyers in that country from purchasing your items by creating and applying an exclusion list within My eBay.

From the T&Cs for EIS.

https://pages.ebay.com/internationalshippingprogram/seller/terms/

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 13 of 39
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Thrown into international shipping????

I will thank you. It does sound good.

 

Message 14 of 39
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Thrown into international shipping????

It really does work well.  The big thing they have to resolve is that EIS currently doesn't allow for Combined shipping.  So us sellers have to get a little creative if this becomes and issue for you.  

 

You are welcome to keep my ID handy for you.  Write me anytime.  If you run into this issue, I will be happy to help you and your buyer through the best way to deal with it.  It can be done, we just have to do a little extra work.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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