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The make a payment page is broken

I go to make a payment, and I get the oops, this page is no longer available message. Does this mean eBay is free now?

Message 1 of 7
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6 REPLIES 6

The make a payment page is broken

Lol Hots! We wish but it also happened to me just this morning. We will just have to come back later.
Message 2 of 7
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The make a payment page is broken

And sellers wonder why they don't get sales. I've had trouble signing in a while back - I get error pages that they are having technical difficulties and I wonder how many buyers move on elsewhere for their purchase or forget they have it in their cart on Ebay.

Message 3 of 7
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The make a payment page is broken

This happened to me in my buying account yesterday. I won an auction fair and square, no doubt about that; eBay said I had won it, and I could see my bid at the top of the bid history. Fine.

 

Only problem was, I could not pay for it. I mean, literally, I could not get it to show up in my Items Won listing. I could not get a Pay Now button to appear on the listing page, no matter how many times I hit Refresh. The nice green banner line was telling me I won the auction, but I had nowhere to go from there. The My eBay page had no trace of it listed there, except as a Completed item in my Watch List. I even tried accessing the item via the third-party app Pocket Auctions for eBay, which I have on my phone for bidding on the road, and saw the same thing there: I won the auction, but there were no links to pay for it.

 

For lack of a better idea, I walked away for... I don't know, 15 minutes or so, and came back again. Hit Refresh on the listing, and finally the Pay Now button appeared. No error messages, no explanation, not even a Please Wait or other error had appeared up to that point. It was just weird.

Message 4 of 7
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The make a payment page is broken


@hotspotauctions wrote:

I go to make a payment, and I get the oops, this page is no longer available message. Does this mean eBay is free now?


  • Sometimes all it takes is emptying your internet cache files and rebooting your browser. 
  • If you have any browser extensions actively open that often is the cause for these errors
  • Other times there is a glitch on the platform.

Good Luck Selling!

Message 5 of 7
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The make a payment page is broken

I had the same problem today. I emptied my cache, and was able to make a payment, with a NEW PAGE/PROCESS FORMAT, which is probably why I wasn't able to make a payment, before I emptied the cache.

Message 6 of 7
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The make a payment page is broken

try logging into your paypal account then go back and try and pay the same way you tried before but failed.

Message 7 of 7
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