11-17-2018 07:40 AM
So a few days ago...I get a sale..so as usual, I package and post it...next morning about 9:30 am --i put it in the mail box(blue ones)--this one picks up during the day, but says 5PM. its a $27 +free shipping( shipping was $4) first class--with tracking(ebay lable)
on my way home..i look at my phone...and OMG yep a paypal case opened...the not my account was charged case.. so of course it says..."don't mail until this is settled" ...**bleep**.... How unlucky could i have gotten.
So I go home and cancle the transaction, refunded the account that paid...this should end the paypal case...after sending them a note also saying it was done and transaction #....but NOPE--who knows what paypal is actually reviewing....SO....NOW i am stuck and deep in it.
SO of course this reeks of a charge back scam...feedback was a zero...and no I didn;t look before I printed up postage...it was late, BUT still I would have..as I simply trust and do...have had many low feedback people....SO
SO..i think..i'll drive home(10 mins)..and Void the label...maybe it will trigger the USPS niot to send...and return it...HA! NOPE..... next day shows.accepted and moving......
So I think ok...Package Intercept...yes it like $14 but this is now: game on. I have heard it can be done, and I find the USPS spot to do it...add all the info...bing bang boom...DONE...said caqn be /will be done--and returned to me.
SOOOOO, this morning...the package is now in destination city ...NOW it comes down to if this expensive USPS system really is going to INTERCEPT it..... we will see today.... I think its 50-50 if somehow someone and someway it catches this package.....
OH seem the voiding does help....and i won't get that refund now , since it was actually mailed( think it makes me look like i was trying to scam them)...
SO you may ask is this all worth it....NO, but the person will get a refund and did...they may get the shirt...and i'm out all of it..wiser, but still scammed.... I will accept the loss and actually the learning about what can or does happen if you...try voiding a label that is already "mailed"....or Package Intercept... does it work? for expensive items , it just might be the saving to some....at least getting the item to sell again, maybe best of a bad situation...
I won;t blame ebay, or even paypal.... and I know there really isn't a way to stop this a-holes....we all are getting scammed at times...i'I've been lucky...it's been awhile since the last one....but does show me that the scamming happens even at the $27 level.....
cross my fingers..I hoping the Intercept works....just to say HA HA!, but still a pain in the butt
11-18-2018 06:50 AM
11-18-2018 07:16 AM
You made that way to difficult. You could notice of an unauthorized charge if you shipped it to the address in paypal you show it was shipped to that address and get your money released.
11-18-2018 08:39 AM
@pingpong517 wrote:on my way home..i look at my phone...and OMG yep a paypal case opened...the not my account was charged case.. so of course it says..."don't mail until this is settled" ...**bleep**.... How unlucky could i have gotten.
Not all that unlucky. If you read and understand the PayPal seller protection policy.
For unauthorized use claims, all you need is proof that you sent the package to the address on record in the PayPal payment. THAT. IS. ALL. It doesn't even need to be online. A copy of the receipt from the PO counter would do.
Submit that proof to PayPal in the claim, seller keeps money.
@pingpong517 wrote:So I go home and cancle the transaction, refunded the account that paid...this should end the paypal case...after sending them a note also saying it was done and transaction #....but NOPE--who knows what paypal is actually reviewing....SO....NOW i am stuck and deep in it.
Refunding was the wrong move. Again, the PayPal seller protection policy is quite clear on how you need to respond to the UA claim. PayPal is reviewing to see if you supplied the shipment information. Refunding after shipping means you gave the buyer both the item and their payment back.
@pingpong517 wrote:SO..i think..i'll drive home(10 mins)..and Void the label...maybe it will trigger the USPS niot to send...and return it...HA! NOPE..... next day shows.accepted and moving......
Voiding the label does not trigger the USPS to flag and return the package. When you void a label, USPS waits to see if the label is actually used (ie, scanned into the system at any point) and if it is, the void is denied. That's why when a label is voided the refund is delayed by a few weeks.
@pingpong517 wrote:
SO you may ask is this all worth it....NO, but the person will get a refund and did...they may get the shirt...and i'm out all of it..wiser, but still scammed.... I will accept the loss and actually the learning about what can or does happen if you...try voiding a label that is already "mailed"....or Package Intercept... does it work? for expensive items , it just might be the saving to some....at least getting the item to sell again, maybe best of a bad situation...
There was no need for any of these issues. You won't really be any wiser until you READ the PayPal Seller Protection Policy and learn that refunding was a mistake. All you had to do was supply the shipping information showing that you mailed to the city/state/zip code on the payment. PayPal would have found in your favor.
Then all the voiding, package intercept, etc. would not have been necessary.
@pingpong517 wrote:I won;t blame ebay, or even paypal.... and I know there really isn't a way to stop this a-holes....we all are getting scammed at times...i'I've been lucky...it's been awhile since the last one....but does show me that the scamming happens even at the $27 level.....
There is a way - the process to respond to UA claims is clear. Follow it, and you will not lose.
Unauthorized use claims are not necessarily scammers. Sometimes it is an overly sensitive bank or credit card security system that flags any transaction that does not follow the account holders normal pattern of spending. Sometimes it is an account holder who legitimately reports a stolen card and all transactions within a certain time period are flagged.
Knowledge is your friend. If you don't want to go through this again, read the seller protection details in the PayPal User Agreement.
11-18-2018 08:41 AM
All you had to do was file with Paypal. If they told you to ship, you're covered.