@claysthename
You are already several steps ahead of other new or infrequent sellers because you came here to ask questions about something that looked out of the ordinary to you before going any further.
Fortunately that kind of feedback is standard and not something to worry about. A better spot to check than feedback received is the buyer's feedback left for others. That tab will sometimes offer insight if a buyer has a history of being a problem.
Do you mind if I make a suggestion or two about your listing?
First- you noted the condition as used, then stated the below in your description.
"Bare Tool - Does not include battery charger, battery, or case"
I suggest putting this text not only in the description, but also in the "condition field" that's on the listing form below Used. That will put it up front and center where buyers can't miss it... especially helpful for mobile shoppers.
Second- You accept 30 day returns but in your description state you will only accept returns for defective or inaccurately described items and that the buyer is responsible for return shipping.
This goes against eBay policy and cannot be enforced. Every seller is responsible for defective or not as described items and the seller is responsible for return shipping in that case. Having a 30 day return policy means you accept returns for buyers remorse and the buyer pays return shipping.
I'm letting you know since you said you're an occasional seller so you may not be completely up to date on policies. There was a change not to long ago where eBay started automatically accepting returns on behalf of sellers, so if a buyer files for remorse there is no way for you to decline unless your policy is "no returns."
