05-13-2024 02:36 PM
I sold a high dollar bank note, graded, which was delivered a month ago today. Why not initiate the return the day after, or even the week after delivery? I know it's permissible, but what's the buyer's angle in opening the claim on the last possible day? Is it just last-minute syndrome? Or is it an attempt to disrupt my business as much as possible? Or something else?
Thanks.
05-13-2024 02:41 PM
Perhaps he had it re-graded and was not happy with the result?
05-13-2024 02:41 PM
I would guess that the buyer works, they are busy and just haven't got around to looking at the item until now.
What ever the reason they have for waiting until the last days to open a return, they are returning it. I doubt they are looking to disrupt your business.
05-13-2024 02:50 PM
@comet.vintage wrote:I sold a high dollar bank note, graded, which was delivered a month ago today. Why not initiate the return the day after, or even the week after delivery? I know it's permissible, but what's the buyer's angle in opening the claim on the last possible day? Is it just last-minute syndrome? Or is it an attempt to disrupt my business as much as possible? Or something else?
Thanks.
Maybe the buyer thought they could flip the note for a profit but could not.
05-13-2024 02:51 PM
Buyer thought they were going to resell for a profit and when that didn't work out in a month returned to get their money back and try something else?
05-13-2024 03:37 PM
I think this is the most likely reason. Pretty lame business model.
05-13-2024 03:40 PM
Hard to say. In some cases a person needs money. They look around the house for items they can " shop back " to get cash.
05-13-2024 03:46 PM - edited 05-13-2024 03:47 PM
Without intending to sound uncaring, I'll say it's a risk you take when you have a 30-day return policy. The buyer isn't violating your policy.
Hopefully, the buyer is returning it for remorse and will pay return shipping.
05-13-2024 04:20 PM
@comet.vintage wrote:I sold a high dollar bank note, graded, which was delivered a month ago today. Why not initiate the return the day after, or even the week after delivery? I know it's permissible, but what's the buyer's angle in opening the claim on the last possible day? Is it just last-minute syndrome? Or is it an attempt to disrupt my business as much as possible? Or something else?
Hope its not "something else" - I guess you'll find out soon enough - We stopped listing here due to the ease of theft - keep your fingers crossed - Best of luck and keep us posted if you would.
05-13-2024 04:31 PM
Remorse. People are return happy and most websites allow them to do that for forever time frames.
05-13-2024 05:28 PM
Probably needs money and returning it was the way to go.
I would actually block the buyer.
That used to be where Littleton Company did coins and notes on approval and you bought what you liked and returned the rest...ha...all done without tracking. LOL.
05-13-2024 05:37 PM
@comet.vintage wrote:I think this is the most likely reason. Pretty lame business model.
Years ago (maybe close to 20 years ago) i had a customer that would come in and put high end guitars on layaway. Most of the time they would get the guitar out of layaway within 30 days and sometimes they would want an extension. After a month of back and forth, i found a listing for one of my guitars on Ebay that was on layaway for the customer. He actually used my photos and descriptions on the Ebay listing. He would sell them and take the money to pay for the layaway. Nothing surprises me anymore on what people are capable of. Honestly it did not bother that much that he was able to sell via Ebay (which i did not) it was how he represented the gear. (used my descriptions and pictures from my site) Things that were not original he would omit in his listing to build it up as 100 percent original.
05-13-2024 05:41 PM - edited 05-13-2024 05:44 PM
Why not initiate the return the day after, or even the week after delivery?
Because he can.
Or is it an attempt to disrupt my business as much as possible?
I sincerely doubt your buyer is trying to "disrupt your business as much as possible".
Or something else?
It could be anything. No one here can read minds.
05-13-2024 05:50 PM - edited 05-13-2024 06:07 PM
05-13-2024 06:05 PM
Good stuff! Thanks.