06-26-2017 08:29 AM
I clicked the button that said, if item doesn't sell for more then this price, I will get a coupon for the remainder.
06-26-2017 08:45 AM
@rick07896 You need to read the promotion's fine print to find that information.
http://pages.ebay.com/sell/guarantees/promo/cellphones1.html
Coupons will be fulfilled approximately one (1) to (2) business days from receipt of payment on the Qualifying Listing from the buyer, as applicable, and must be redeemed by the seller within thirty (30) days of receipt of coupon.
06-26-2017 09:34 AM
Unfortunately the phone you sold was not eligible for the minimum-price guarantee, because it had a cracked screen and non-functional controls. That would have a major impact on the selling price.
http://pages.ebay.com/sell/guarantees/promo/cellphones1.html
- Items with cracked screens, non-functional camera or prior water damage are also not eligible for the Promotion.