Sold a item buyer cannot pay?

[pbsteelers84]

I listed a laptop for auction it sold.  Buyer messaged me saying he had no option to pay via PayPal.  I went ahead and linked my PayPal to my eBay account.  He tried again and still no luck.  He said he tried paying by every method offered.  I even sent him a invoice.  Does anyone have any advice?

[tiramisu41]

@pbsteelers84

Your buyer may well be telling you the truth as I had a similar problem the other night.  See this thread:

https://community.ebay.com/t5/Selling/Listing-Says-Seller-Accepts-PayPal-But-Upon-Checkout-Only-Opti...

Usually, the problem seems to clear up in a few hours.  You could tell your buer to try again in a few hours or have him try what some posters mentioned in the thread about about scrolling down the page and looking for some tiny type mentioning other payment options.

When I ran into the same problem, I couldn't find the "link" others were saying was there, but maybe your buyer will have better luck.   I just waited a few hours and whatever problem eBay was having was cleared up as finally I was able to pay via PayPal as I preferred.

HTH

[sam9876]

File the UID in a couple days.

[fashunu4eeuh]

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@pbsteelers84wrote:

I listed a laptop for auction it sold.  Buyer messaged me saying he had no option to pay via PayPal.  I went ahead and linked my PayPal to my eBay account.  He tried again and still no luck.  He said he tried paying by every method offered.  I even sent him a invoice.  Does anyone have any advice?

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Hi Brian, welcome. I suspect the problem is on your end and not the buyer's.  If you are saying you linked your eBay and PayPal accounts after the sale, then I would call PayPal to see if the accounts are set up properly. In order to sell, the two accounts must be linked so you can get paid. This must be done before the sale. What payment method did you select when you listed your item? Was it PayPal?

[fashunu4eeuh]

Hi Brian, i went to look at your listings to see if anything popped out that might help you with your concern. While there, I noticed the title of your listing was missing some key words. You might try adding "Nike Football Jersey" or something similar to the title so folks looking for it can find your item in Search. Hope this helps!

[d-k_treasures]

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@fashunu4eeuhwrote:

Hi Brian, i went to look at your listings to see if anything popped out that might help you with your concern. While there, I noticed the title of your listing was missing some key words. You might try adding "Nike Football Jersey" or something similar to the title so folks looking for it can find your item in Search. Hope this helps!

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Yeah - those are great keywords ... provided the OP wants the listing pulled down ........