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So the package arrived but was empty and eBay still wants their money...what do I do?

Sold and item. My guess is the box was poorly taped and opened in transit and the item taken. The buyer received and empty box and I approved his refund request. Now Ebay wants their fee...any way to dispute this since the item was lost or stolen in transit via UPS?

 

Thx. 

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So the package arrived but was empty and eBay still wants their money...what do I do?


@johnrj1226 wrote:

 One   has to under stand that  when they start pointing at some one there are  three fingers pointing right back a them.  PS: the thumb can't point backwards unless your tripled jointed)


You mean like this? 

73B0C4C9-53D5-4071-B390-D21783F30514_1_201_a.jpeg

Message 31 of 32
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So the package arrived but was empty and eBay still wants their money...what do I do?


@cow-lumbus wrote:

I didn't voluntarily refund to accept anything other then telling the buyer I would not dispute it.

 

For whatever reason he opened a request and eBay approved it with about 8 hours...somehow. 

 

Fun place. 


As soon as you responded 

that you're not going to help 

 

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the buyer is now free to ask eBay to step in 

and help.

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