01-03-2018 02:46 PM
Today I noticed that a First Class package I shipped to Costa Rica on 12/21/17 has not been delivered, and the latest USPS tracking update shows it to be en route to the destination of Waldorf, MD.
Waldorf, Maryland? Strange, I thought. So I checked the original shipping label address. It shows a postal code of 20604, along with the buyer's city and country of Costa Rica. I looked up zip code 20604, and sure enough, that's the zip for Waldorf, MD!
I sure hope USPS has got the package back on the right track by now...
Thought I'd share this incident with other sellers to help minimize the risk of International packages getting misrouted to cities within the U.S., when it so happens the foreign postal code looks very much similar to a 5-digit US zip code.
What I'm going to do from now on is write in big bold letters on the shipping label:
FIRST CLASS PACKAGE INTERNATIONAL
Additionally, I should probably use a neon yellow highlighter on the international country name. Like in this case, I should have highlighted COSTA RICA.
01-03-2018 03:37 PM
01-03-2018 05:09 PM - edited 01-03-2018 05:10 PM
Thanks for the additional suggestions, Duchess!
That's what I'll do from now on ... stick a neon label on the package with the destination country name in big, bold letters, and highlight the customs tag number.