Selling: no more sales confirmation emails

[chromeburner]

Since a couple of days we no longer receive an e-mail when we've sold an item. Anyone else experiencing this issue? Our notification settings have not been changed (I checked), there are no pending incoming emails on our e-mail server.. nothing. Quite annoying!

[slippinjimmy]

I've been getting mine but the Subject line has changed again.

Old "Your made the sale for....."

New "You got paid for....."

[chapeau-noir]

I prefer a simple check on my seller hub to the olde tyme email option - they're not always reliable and seem to change their headings on the regular.

[ebooksdiva]

I don’t receive emails when I sell. I turned that function off in my account settings years ago because they can be sporadic and unreliable. I rely on what I see in my seller hub, there I find accurate information on what I sold. 

[joliztoyco]

Same here.

I figured that if ebay was so technically inept that I couldn't trust them to send me a simple email when I sold an item, I better stick with my seller hub.

[chapeau-noir]

It's not just eBay - email can get misdirected for a number of reasons, depending on one's email client (if they use one), settings, traffic, etc.  eBay is just the originator.

[joliztoyco]

Well...maybe. Funny that I've never  "lost" one from my banking or insurance agencies. Just eBay.

Just how difficult is Gmail and an internet connection? Not very.

[chromeburner]

We do look in eBay itself to process orders, but there are several reasons why we also want the emails. We have a filter in our email client that puts ebay order confirmation emails into a folder where we can quickly check how many orders we got, which items, to which countries et cetera. It doesn't have to be 100% accurate because it's just for a few people to get a general idea of how sales are going. We don't want and need everyone to look in ebay for orders.

I checked for different email subject lines and everything (because that would throw off the filter in our email client) but there are no emails to be found anywhere...

[chromeburner]

Update: we now get emails again and the subject line has indeed changed. Looks like there was some downtime over at ebay for a couple of days but it looks like we're all good again!