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Selling limit reset to 10 after not selling for 2 years

I haven't sold any item for about two years and i tried selling item yesterday but found out that my selling limit had been reset to 10 items, i was wondering if anyone would know the cause of that. I have unlinked my old paypal account and linked a new one and also changed my phone number, could any of these be the reason, or is it just because i haven't sold in a while?

Message 1 of 18
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Selling limit reset to 10 after not selling for 2 years

If you have been away from selling that long then eBay will put limits on you

Happened to me just take time and build your seller account back up 

Message 2 of 18
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Selling limit reset to 10 after not selling for 2 years


@alex-mercer-7 wrote:

I haven't sold any item for about two years and i tried selling item yesterday but found out that my selling limit had been reset to 10 items, i was wondering if anyone would know the cause of that. I have unlinked my old paypal account and linked a new one and also changed my phone number, could any of these be the reason, or is it just because i haven't sold in a while?


Your last question answers it. Because you haven't sold in a while eBay considers you a new seller once again. Policies are constantly changing on here for sellers so the presumption is that you aren't up to date on current guidelines and policy changes. Your minimum will be upped as you begin to list and sell more items. Just get started and sell, sell, sell. Welcome back! Best of luck to you.... 

Message 3 of 18
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Selling limit reset to 10 after not selling for 2 years

@alex-mercer-7 

 

This is something new and not the normal new/ returning seller limit 

 

Ebay has started reducing the limit on dormant seller accounts to $10 to prevent hackers from listing expensive items.

The first thing to check is to make sure that the credit card for your automatic payment method is not expired.

https://www.ebay.com/help/policies/payment-policies/accepted-payments-policy?id=4269

If the request selling limits increase is not working then contact CS to see if they will manually increase your limits based on your past sales history.


I recommend social media.

Contact customer service by selecting a contact method from the bottom of a help page, chat or call back are available for most topics :
https://www.ebay.com/help/home

Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

They may take a few days to get back to you but it's usually sooner.

https://twitter.com/askebay
https://www.facebook.com/eBay/

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 4 of 18
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Selling limit reset to 10 after not selling for 2 years

It is the norm and not something unusual. 

eBay has done this for a long time, nothing new. If you vanish for a certain time then you you will have to build back up your seller status, nothing new and nothing weird.  

Message 5 of 18
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Selling limit reset to 10 after not selling for 2 years

@coastaltechsolution 

Actually they just started reducing returning seller limits to $10, which is new. 

It used to be $500

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 6 of 18
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Selling limit reset to 10 after not selling for 2 years

ok well 10$ might be new but setting limits is nothing new.

If I were to leave for a year and come back eBay would consider me a new seller and impose limits so in those regards it is nothing new and is totally understandable. 

Message 7 of 18
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Selling limit reset to 10 after not selling for 2 years


@coastaltechsolution wrote:

ok well 10$ might be new but setting limits is nothing new.

If I were to leave for a year and come back eBay would consider me a new seller and impose limits so in those regards it is nothing new and is totally understandable. 


@coastaltechsolution. The $10 limit is crazy low and a seller just can't sell enough to qualify for a limit increase. 

With all of hacked account reports I see i understand why eBay did this though. 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 8 of 18
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Selling limit reset to 10 after not selling for 2 years

well that does make sense ,  if you think about it, they dont know what youve been up for the last 2 years.   a lot changes in that time. you could have been good, or you could have been bad. just got to prove yourself again. 

Message 9 of 18
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Selling limit reset to 10 after not selling for 2 years


@comics-scifi-collectibles wrote:

@coastaltechsolution wrote:

ok well 10$ might be new but setting limits is nothing new.

If I were to leave for a year and come back eBay would consider me a new seller and impose limits so in those regards it is nothing new and is totally understandable. 


@coastaltechsolution. The $10 limit is crazy low and a seller just can't sell enough to qualify for a limit increase. 

With all of hacked account reports I see i understand why eBay did this though. 


"crazy low" is being kind. Utterly useless is a better fit. 

Message 10 of 18
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Selling limit reset to 10 after not selling for 2 years

I reckon it is a good thing that eBay is actually doing some sort of, vetting of sellers. I know another venue that takes, vetting sellers, to a whole new level. 

Message 11 of 18
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Selling limit reset to 10 after not selling for 2 years

Excellent post, @comics-scifi-collectibles , as usual. Just to clarify, the OP was limited to 10 items, not $10. But you are right, the $10 monthly limit is new. 

Message 12 of 18
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Selling limit reset to 10 after not selling for 2 years


@fashunu4eeuh wrote:

Excellent post, @comics-scifi-collectibles , as usual. Just to clarify, the OP was limited to 10 items, not $10. But you are right, the $10 monthly limit is new. 


@fashunu4eeuh.  Your right.   My bad i  saw 10 and thought $10. Oops 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 13 of 18
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Selling limit reset to 10 after not selling for 2 years


@calntom wrote:

@comics-scifi-collectibles wrote:

@coastaltechsolution wrote:

ok well 10$ might be new but setting limits is nothing new.

If I were to leave for a year and come back eBay would consider me a new seller and impose limits so in those regards it is nothing new and is totally understandable. 


@coastaltechsolution. The $10 limit is crazy low and a seller just can't sell enough to qualify for a limit increase. 

With all of hacked account reports I see i understand why eBay did this though. 


"crazy low" is being kind. Utterly useless is a better fit. 


Exactly.  Utterly useless. Over the past 6 months a friend of mine a longtime seller who started eBay with me back in '97 and who never stopped buying but hadn't listed since 2016 decided to sell off some of his collectables since he was retiring. and basically get back in the game.  The max $10 stopped him cold, as none of the 100's of personal collectables he wanted to liquidate was anywhere near that low of a price.  After spending a month finding and listing under $10 **bleep** he had  no interest in just to get his 4 figure 100% feedback account back to full selling mode he quit on it and took a booth in a local group antique shop.

 

He says he don't hold a grudge but his wife says he's been "cured" of his eBay buying habit of 23 years LOL

 

Message 14 of 18
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Selling limit reset to 10 after not selling for 2 years


@tdrake wrote:

@calntom wrote:

@comics-scifi-collectibles wrote:

@coastaltechsolution wrote:

ok well 10$ might be new but setting limits is nothing new.

If I were to leave for a year and come back eBay would consider me a new seller and impose limits so in those regards it is nothing new and is totally understandable. 


@coastaltechsolution. The $10 limit is crazy low and a seller just can't sell enough to qualify for a limit increase. 

With all of hacked account reports I see i understand why eBay did this though. 


"crazy low" is being kind. Utterly useless is a better fit. 


Exactly.  Utterly useless. Over the past 6 months a friend of mine a longtime seller who started eBay with me back in '97 and who never stopped buying but hadn't listed since 2016 decided to sell off some of his collectables since he was retiring. and basically get back in the game.  The max $10 stopped him cold, as none of the 100's of personal collectables he wanted to liquidate was anywhere near that low of a price.  After spending a month finding and listing under $10 **bleep** he had  no interest in just to get his 4 figure 100% feedback account back to full selling mode he quit on it and took a booth in a local group antique shop.

 

He says he don't hold a grudge but his wife says he's been "cured" of his eBay buying habit of 23 years LOL

 


@tdrake  

Tyler did say that the returning sellers that have low limits should contact CS to request an increase based on their past selling history.   I know that contacting CS is a bit tricky right now but social media has helped others with this issue have their limits increased.  

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 15 of 18
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