10-16-2020 10:37 AM
My item marked as sold but the buyer messaged and said they no longer wanted it. Ebay charged me 25 pounds for this, how do I get this back?
10-16-2020 10:42 AM
Cancel the transaction, but be sure to choose the reason as "Buyer requested."
10-16-2020 10:44 AM
Since the buyer told you they didn't want it, you can cancel the transaction using 'buyer requested' as a reason. eBay will refund your final value fees. You can find the cancellation option if you click the drop down menu next to the item in your sold history.