07-10-2020 03:03 AM - edited 07-10-2020 03:05 AM
Hello so someone bought an item from me instantly with no messages, the account is created today, and hes asking me to contact him outside of ebay. I am really concerned that this person just stole someones paypal account and is trying to buy something fast. Can i do anything to cancel the order and not pay taxes? I've already got scammed by stolen paypal once.
And also his shipment adress doesnt exist.
07-10-2020 03:20 AM
Cancel the order and block the person.
07-10-2020 03:41 AM
Cancel and block. Just make sure you choose problem with buyers address as the reason for the cancellation so you aren't getting dinged on your metrics. If they try to leave a negative, just contact ebay and have it removed, as they aren't allowed to request you communicate outside of ebay.
07-10-2020 09:24 AM
As others have said, cancel the order. They are not telling you to cancel because the buyer is new but because they are asking you to contact them outside of ebay. They likely want to get your Paypal email through a text message so that they can send you a fake 'you've been paid' Paypal email.
07-10-2020 09:30 AM
Good advice so far. Never text or message outside of eBay. It only leads to problems. Good catch!
07-10-2020 09:33 AM - edited 07-10-2020 09:34 AM
Anytime a buyer wants you to text them, it is a SCAM.
Report the "buyer"
Block https://offer.ebay.com/ws/eBayISAPI.dll?bidderblocklogin
Cancel using the "problem with buyer's address" reason. There's no need to open an unpaid item dispute because the strike won't matter. These scammers just make new accounts.
There is no stolen Paypal account. There is no Paypal account at all, because any payment email you get will be FAKE. This person wants to steal from you.
The whole idea is for the seller to be blinded with greed, or just stupidity, and for the scammer to get the seller's phone number or email address. Once that happens, the seller receives a very real looking, but very fake email stating that they have been paid, and in order to receive their funds they need to ship the item right away. Sometimes these emails will also have a phone number, for the seller to call and "verify" the transaction. That phone number is a direct line to the scammer.
These scammers depend on a seller's greed/naivete/ignorance/stupidity to ship the item without checking to see if they have actually been paid. It works surprisingly well, even with established sellers, because for some strange reason people want to "trust" emails.
There is no reason on this planet for a buyer to need a seller's email address, phone number, or any sort of financial/payment information. Everything a buyer needs is right there when they click the buy now button on a listing.