cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Seller Performance dropped

Apparently my sellers performance dropped because of tracking issues . Tracking issues happened because my eBay postage link would not produce shipping labels .Each non printed label produced a tracking number   that could not be used or removed from the listing. Adding my own later did not fill the bill. Talk about a screwed up situation. All the above items were shipped out earlier than the norm.   Thank you for reading my ugly squawk!    

Message 1 of 7
latest reply
1 BEST ANSWER

Accepted Solutions

Seller Performance dropped

https://www.ebay.com/sh/ord/?filter=status%3AALL_ORDERS

Click edit

c53066a3ce58f82f590fc0880196b04d

Click add another, add the new number and save.

8ce625d587a97d8edcd3943f47f16b54

 

The next screen will show both tracking numbers. Remove the voided one.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

View Best Answer in original post

Message 5 of 7
latest reply
6 REPLIES 6

Seller Performance dropped

Go to Seller Help (link) and submit requests for each affected item under appeal a defect. If you uploaded a second tracking number within your handling time then that the first unused tracking numbers shouldn't count against you.

Message 2 of 7
latest reply

Seller Performance dropped

This isn't an issue I have heard about before with the Ebay shipping labels.  Can you share more details.

 

I have had from time to time a shipping label not display properly for printing, but in clicking on the reprint label function I am able to typically get the label to print.

 

Yes when you create a label it creates a tracking number.  That is normal and as it should be.  And you were charged for those shipping labels.  Did you Void them so you could get your money back?

 

More details please.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 3 of 7
latest reply

Seller Performance dropped

Yes I voided the labels every time ,But that does not remove the useless tracking number that was generated for the label.

Message 4 of 7
latest reply

Seller Performance dropped

https://www.ebay.com/sh/ord/?filter=status%3AALL_ORDERS

Click edit

c53066a3ce58f82f590fc0880196b04d

Click add another, add the new number and save.

8ce625d587a97d8edcd3943f47f16b54

 

The next screen will show both tracking numbers. Remove the voided one.

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 5 of 7
latest reply

Seller Performance dropped

Thank you for the "advice" I will see to the steps and learning curve !

Message 6 of 7
latest reply

Seller Performance dropped

If you don't want to use the sellers hub, How do you go back to the original format?

Message 7 of 7
latest reply