03-20-2022 04:57 PM
1. Item format display: I want to think we used to be able to see what format an item sold as (Auction or Fixed Price) on the Sold item page ... but I don't see that on the Seller Hub Order's page ...
2. Repeat Buyer indication: I seem to recall recently that I saw a little balloon to the right of the Buyer's ID that they were a Repeat customer ... or am I imagining things (again LOL)?
Mr. L
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03-20-2022 05:13 PM
1. That never existed on the orders page. You can see it on the ended listings page and filter by sold.
2. The repeat buyer tag only exists on the order details page.
03-20-2022 05:13 PM
1. That never existed on the orders page. You can see it on the ended listings page and filter by sold.
2. The repeat buyer tag only exists on the order details page.
03-20-2022 05:24 PM
Not sure about #1, but yeah, #2 is only when you click into the order number. Which I do exactly NEVER. Since there's no reason to. I love when Ebay gives us something we've been asking for, for years, & then puts it on a screen where one would never see it. It's there though, I checked one yesterday b/c I thought the name looked familiar & it was on there.
03-20-2022 06:06 PM
Typical eBay.
They announce great news sellers we will now show you
if your buyer is a repeat customer.
I bought specialty battery's from this seller about 6 mounts ago.
I wanted to buy a couple more from the same seller today (and I did).
But eBay didn't seem to be encouraging me to do so.
03-20-2022 06:14 PM
Oh man, that's crazy! Wonder if I'll start seeing that when I buy packaging supplies.
03-20-2022 06:47 PM
@simply-the-best-for-you wrote:Not sure about #1, but yeah, #2 is only when you click into the order number. Which I do exactly NEVER. Since there's no reason to. I love when Ebay gives us something we've been asking for, for years, & then puts it on a screen where one would never see it. It's there though, I checked one yesterday b/c I thought the name looked familiar & it was on there.
@simply-the-best-for-you Thanks for confirming #2, I thought I was losing my mind because I was sure I saw it somewhere. It needs to be on the regular Order page. Not buried.
Regarding #1 ... I have other reasons for asking about this one but I will start another thread about that situation ...
03-20-2022 06:50 PM
@wastingtime101 wrote:1. That never existed on the orders page. You can see it on the ended listings page and filter by sold.
2. The repeat buyer tag only exists on the order details page.
Thanks @wastingtime101 , Yes, I see the Listing Format on the Ended file ... it also needs to be on the Order page, duh! I get REAL tired of having to search and drill down to get information on Seller Hub ... it was never my preferred format so getting stuck with a substandard program has been somewhat frustrating at times ...
03-20-2022 06:54 PM
@mr_lincoln wrote:
@simply-the-best-for-you wrote:Not sure about #1, but yeah, #2 is only when you click into the order number. Which I do exactly NEVER. Since there's no reason to. I love when Ebay gives us something we've been asking for, for years, & then puts it on a screen where one would never see it. It's there though, I checked one yesterday b/c I thought the name looked familiar & it was on there.
@simply-the-best-for-you Thanks for confirming #2, I thought I was losing my mind because I was sure I saw it somewhere. It needs to be on the regular Order page. Not buried.
Regarding #1 ... I have other reasons for asking about this one but I will start another thread about that situation ...
ITA. There's no reason for it to be buried somewhere no one ever looks. The ONLY reason I have EVER gone to that page is when I make a GSP sale & I am curious what country the buyer is in. The whole process is set up for you to not need to go there. So, of course, that's where they put it.
It's kind of like the ability to know if a potential buyer got to a listing via a PL, with offers. They put it on Best Offers, which I guess will help some, but 99% of the sellers I know do NOT use BO & ONLY use Seller Initatied Offers. So maybe I was being a bit myopic, but when they just introduced it, I was SOOOOO excited, only to find out that they never bothered to implement it for seller initiated offers.
03-20-2022 06:55 PM
@eunster1313 wrote:
Typical eBay.
They announce great news sellers we will now show you
if your buyer is a repeat customer.
I bought specialty battery's from this seller about 6 mounts ago.
I wanted to buy a couple more from the same seller today (and I did).
But eBay didn't seem to be encouraging me to do so.
Yes @eunster1313 but what they fail to state is how much extra time it will take to check EACH sale to see if the customer is a repeat rather then put it on the main Sold file list ... like DUH, how convenient would THAT be huh?!? From day one I stated Seller Hub would cost more time to use and it has proven that point over and over ... and for me it still takes 35-45 seconds for the See All orders page to load ... then if I check one listing and go back ... yep another 35-45 seconds of wait time. It is THE ONLY web page that I have ever gotten the warning that the page is slowing my browser ... the ONLY page in all the hundreds if not thousands since getting online many, many years ago ... poor programming ... what else can I say.
03-20-2022 07:27 PM
@mr_lincoln wrote:
@simply-the-best-for-you wrote:Not sure about #1, but yeah, #2 is only when you click into the order number. Which I do exactly NEVER. Since there's no reason to. I love when Ebay gives us something we've been asking for, for years, & then puts it on a screen where one would never see it. It's there though, I checked one yesterday b/c I thought the name looked familiar & it was on there.
@simply-the-best-for-you Thanks for confirming #2, I thought I was losing my mind because I was sure I saw it somewhere. It needs to be on the regular Order page. Not buried.
Regarding #1 ... I have other reasons for asking about this one but I will start another thread about that situation ...
Sorry but I don't have any auctions currently that haven't timed out so I have noting
that I can look at to answer that one for you otherwise I would.
I'm sure someone else will come along that has.
03-20-2022 07:55 PM
@eunster1313 wrote:
@mr_lincoln wrote:
@simply-the-best-for-you wrote:Not sure about #1, but yeah, #2 is only when you click into the order number. Which I do exactly NEVER. Since there's no reason to. I love when Ebay gives us something we've been asking for, for years, & then puts it on a screen where one would never see it. It's there though, I checked one yesterday b/c I thought the name looked familiar & it was on there.
@simply-the-best-for-you Thanks for confirming #2, I thought I was losing my mind because I was sure I saw it somewhere. It needs to be on the regular Order page. Not buried.
Regarding #1 ... I have other reasons for asking about this one but I will start another thread about that situation ...
Sorry but I don't have any auctions currently that haven't timed out so I have noting
that I can look at to answer that one for you otherwise I would.
I'm sure someone else will come along that has.
@eunster1313 One of the reasons I want that info easily accessed is for comparing Auction VS GTC sales ... even more so since the Item Specific roll out on Feb 22 ... not to mention the time leading up to that event.
Since the rollout my GTC sales have dropped like a rock but Auction listings are doing fine ... actually more then fine, they are carrying the selling load right now. So far in March only 17% of my sales are from GTC, the other 83% from Auctions and there are about 11 days left in the month.
In the past I have observed certain trends after a PL Campaign ends ... sales usually go low or flat for one week before rebounding ... this time seemed to be different. The PL Standard Campaign ended Feb 28 so through the first week or March sales were typically slow ... then Auction listings really picked up but GTCs kept lagging behind ...
Its funny, you do this long enough and in the back of your mind you notice when something changes ...