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Seeing new ways to abuse bid retractions & non-payment

I’ve been on eBay a long time, since the days where you mailed a money order to pay and PayPal didn’t exist, with different businesses I’ve had. But in the last 6 months I’ve seen more abuse of bid retractions and non- payment than ever before. 

I’ve seen an item I posted get bid up to a good bit higher than I expected it to sell for within hours of the auction opening. But then 12 hours and 5 minutes before the auction ends, right up against the 12 hour restriction for withdrawing a bid, the highest bidder retracted. I had some bids the last 12 hours but it sold lower than it should have because every time who saw the listing that week ignored it because the price was already way up there. By running the bid way up with a shill account they kept all the eyes and interest off the item for 6.5 of 7 days it was listed.

Just a few weeks ago I had something two bidders on an item raise the price more than $100 and then retract 12-24 hours later claiming “wrong amount”.

 

Then just a few days ago I had an item that I still have active get a flurry of bid, about 10 in 5 minutes, one bidder who kept making bids. Then as soon as they were high bidder they retracted all their previous bids. It’s clear they were just bidding to see what the others had done and then cancelled them all.

 

eBay needs to start paying a lot more attention to the patterns of the people with a lot of bid retractions. And if someone has more than a few retractions for “wrong amount entered” and then doesn’t enter a new bid they need to either take away their ability to retract bids or kick them off. Or at least allow sellers to ban bidders with more than a certain number of retractions in the last few months like we can those with can cancellations.

 

Just a few weeks ago I had something sell that I actually had two examples of, so as soon as the item closed I made a second chance offer to the next bidder in line explaining I had an identical example. Despite having just bid on the item within 5 minutes they sent me a reply that they no longer had the money and would I accept the amount that was just above what the third bidder in line bid. Then the original bidder totally ghosted me- no payment, no communication. I’m pretty sure that the second bidder was the same as the winner and did that in order to try and get a second chance offer and ask for it at the lower price. But they didn’t expect me to have two of the items, so their response that they didn’t have the money any longer didn’t exactly fit the circumstances when the offer was made within 5 minutes instead of waiting for the original buyer to default.

 

Looking back at that sale there were 10 bids that were blocked on that item by my setting blocking bidders that have had more than 2 cancellations in 6 months, more than I’ve had total on all others for the time it shows. And it was a niche collectible, not something with wide appeal. So it all looks like people are playing games.


This wasn’t a retraction, so not the exact same, but a spin on the same scam. By using a shill bidder to win and making sure they were second they set themselves up for a possible second chance offer, then had an excuse that they bought something else and could only afford to just beat out the third bidder in line. 

 

I suggest everyone start adding all bid retractors who claim “wrong amount” to their blocked bidders list. You should already be adding everyone who defaults on a sale.

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Seeing new ways to abuse bid retractions & non-payment


@the_og_surplus wrote: ... they sent me a reply that they no longer had the money and would I accept the amount that was just above what the third bidder in line bid. Then the original bidder totally ghosted me- no payment, no communication. I’m pretty sure that the second bidder was the same as the winner and did that in order to try and get a second chance offer and ask for it at the lower price.....

He apparently didn't know that the price on a Second Chance Offer is not controlled by the seller; it's automatically set at the underbidder's highest bid.  

 

However, I can see the viewpoint of an honest bidder thinking that it might be more fair for the SCO price to be one bid increment above the next-highest bid, as if the winning bidder hadn't bid, especially if they are a nonpayer (rather than having a duplicate item).

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Seeing new ways to abuse bid retractions & non-payment

Shill bidding is when YOU the seller bids on your own item, or someone in your household does to artifically increase the bid. Shill bidding not only against ebay policy, but it is also is illegal.

 

Second, bid retractions are perfectly ok with ebay providing the bidder rebids after the retraction. Most don't bother. 

Nonpayers are another story. You cancel their order after the 5th day stating non payment. They get a strike against their account 2 or more in 12 months gets them blcoked from hundreds of sellers. Many seller do this already.

Put all non payers and bid retractors in your Blocked Buyer list. Many seller do this already.

That is all you can do.

 

 

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Seeing new ways to abuse bid retractions & non-payment

That may be eBays technical definition, but I consider any bidding done to manipulate the sale with no intent of buying on that bid to be a shill.

 


If you use make those bids with the intent to retract them last minute or never pay on that bid if won just to keep others from bidding it’s another form of shill bidding, just as manipulative.

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Seeing new ways to abuse bid retractions & non-payment

Oh he knew, he even mentioned adjusting the price and sending a revised total. 

The fact that he had the “I bought something else in the meantime and can’t afford the amount I bid to” excuse ready 5 minutes after he placed his last second bid, coupled with the fact that the winning account clearly had no intention of actually buying, is all way too convenient. 

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Seeing new ways to abuse bid retractions & non-payment

FYI: Shill bidding is illegal in most states in the US.

Under federal law  you can be charged under 18 U.S. Code Section 1343 for wire fraud. Shill bidding is considered a kind of wire fraud, which is a federal offense. According to Section 1343 of 18 U.S. Code, you can get up to two decades of a prison sentence. 

 

So it's not just an ebay technical definition. 

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Seeing new ways to abuse bid retractions & non-payment

I haven't been putting non-paying bidders on my blocked bidder's list, thanks for the reminder.  I don't get many, but from time to time.

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Seeing new ways to abuse bid retractions & non-payment


@the_og_surplus wrote:

Oh he knew, he even mentioned adjusting the price and sending a revised total. 

The fact that he had the “I bought something else in the meantime and can’t afford the amount I bid to” excuse ready 5 minutes after he placed his last second bid, coupled with the fact that the winning account clearly had no intention of actually buying, is all way too convenient. 


I still maintain that he doesn't know how it works.  The seller cannot edit anything on the SCO listing, and it's not possible to revise the item price on an invoice.  In order to sell it to him at a lowered price, you would have had to relist it.  

 

I don't know why he would bother to reply with an excuse, when he could have just ignored the offer.

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Seeing new ways to abuse bid retractions & non-payment

Sure I can be adjusted. He clicks to buy, before he pays I click to send an invoice and can discount the price. You can’t change the price line but you can add a discount. It’s no different than adjusting the price on a BIN sale before they pay with a revised invoice 

 

The reply with an excuse, instead of just ignoring it, is also why I think they were playing games. 

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