Second chance offers - multiple bidders question

[eshowers83]

I sent a second chance offer to the two highest bidders on an auction where the initial buyer didn't pay. 

I just want to confirm that whoever responds first gets the item, and that it will void the second chance offer to the other highest bidder, correct?

I assume the message still shows up for both second chance bidders - so how will they know the item is no longer available (for the other bidder who didn't respond first).

Thanks!~

[eunster1313 · Accepted solution]

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@eshowers83 wrote:

I sent a second chance offer to the two highest bidders on an auction where the initial buyer didn't pay. 

I just want to confirm that whoever responds first gets the item, and that it will void the second chance offer to the other highest bidder, correct?

I assume the message still shows up for both second chance bidders - so how will they know the item is no longer available (for the other bidder who didn't respond first).

Thanks!~

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First come first served.

If one of the buyers accepts the offer it will
automatically cancel the other buyers offer.

[eshowers83]

Thanks!  I thought as much, but needed confirmation. 

[nobody*s_perfect]

@eshowers83 

@eunster1313 

Yikes that is NOT correct!  When you send a SCO, the offer generates a new fixed price listing. If you send two SCOs, you have generated two new listings. It's not the same as Best Offer, where multiple offers can be sent out and the first to accept it gets the item ("You snooze, you lose" principle). Think of a case where a seller has multiple identical items and sets up an auction for one of them to test the market.  Then they can send out as many SCO's as they have extra items.

As noted in the Help page about sending SCO's: "Select the quantity of items you have to sell, the duration of the offer, and the bidders you want to send offers to....only make offers to as many buyers as you have items ..."   So if you have only one item (either an unpaid item or a second item), you should send out only ONE SCO.

https://www.ebay.com/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142&st=2...

If the other SCO listing hasn't expired yet, you need to go and manually end it so you so you don't get another buyer!

[threelittlelambs]

You can only send as many second chance offers as you have items. If you have 3 of the item you can send as many as 3 second chance offers. If you only have one, you can only send one second chance offer at a time, etc. As was mentioned I would cancel one of those ASAP because if both buyers accept, now you have to cancel one of those and will get a defect.