Second Time Getting Ghosted by a Buyer This Week!

[justagirlincolorado]

It's so frustrating having to wait 4 days to do something, when you need to sell something fast and might be losing other bidders.   Just needing to vent.  Thanks.

[gurlcat]

If it's any consolation, non-payers are the most irksome thing ever to me.  It doesn't seem to bother some sellers, I guess maybe if you have hundreds of listings and many sales per day, then just 1 falling through is no biggie, but if you're smaller and 1 sale was going to save your goose from getting cooked .... then you watch day after day and nothing happens, then you're back to listing it all over again, ERRRRR!!! 

What I really don't understand is, why do they get extra time for an offer-discounted sale?  I could see giving up to (I guess) 24 hours, in case their device had no power for that long and they couldn't know the item was theirs to pay for.  But four days?  Why???   And what a nice 'thank you' for giving a discount, stalling to pay or never paying at all, without even writing to say why or apologize.  Like you're just a vending machine. 

[chapeau-noir]

Agree - the four days to pay is ridiculous, but then there's all of this whinging about 'having to have a payment method on file before bidding" for immediate payment. You can't win. 

I no longer do auctions but that's mostly because I don't really have 'auctionable' items - I recall people ghosting me years ago, though - when eBay got rid of the 'three strikes you're out' policy. It's chronic. 

@justagirlincolorado  I'd slap a good price on most of those items and just sell it immediate payment required. You can always drop the price. Your photos are great!

[gurlcat]

Oh I was just talking about offer makers/accepters of BIN listings, but I guess the OP did mention bidders.  Yeah auction winners don't need 4 days either!  I pay as soon as I know I won, even if it was won for me by my sniper bot.  

[kibble-net]

In the last 12 months, I've sold 2 items at auction.   50% of them have resulted in a Non Paying Bidder.

Yes this is a small sample size. Honestly, in all my years here, the NPB percentage I've experienced is in the low single digits.

But I still stick to BIN whenever at all possible, as it tends to result in bigger profits.

[mam98031]

@justagirlincolorado 

If you are running auctions, you can set your Buyer Requirements in a way that forces any buyer to provide payment information BEFORE they can bid on your auctions.  Then if they win the auction, they have one hour after the auction closed to change anything they may need to on the payment information, they can not remove it all together.

https://www.ebay.com/bmgt/buyerrequirements

[Anonymous]

They take four days to pay, then they expect you to have shipped four minutes after payment. 

[frugalmarketplace]

I am on vacation and had a buyer purchase an item, and then tell me the address was wrong and wanted me to ship elsewhere. I explained I could not do that, but would relist it with the agreed price and she could repurchase it. I refunded her, relisted, and she never repurchased. 

Totally wasted my time.  

[meme6253]

Venting can be good, Get it off your chest!, Agree Totally 4 days is way too much!

[inhawaii]

4 days to pay IS ridiculous.

Waiting for an auction to end is even more ridiculous.

You should consider not doing auctions and listing buy it now/immediate payment required.

[jerseyboymusic]

@justagirlincolorado 

I list everything Buy It Now with Immediate Payment Required

Works every time. 

[theteamsetguy]

@Anonymous ,

As a seller that shouldn't be a problem since you had 4 days to pack it. You should be able to run over to the post office the minute they pay.

[mam98031]

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@frugalmarketplace wrote:

I am on vacation and had a buyer purchase an item, and then tell me the address was wrong and wanted me to ship elsewhere. I explained I could not do that, but would relist it with the agreed price and she could repurchase it. I refunded her, relisted, and she never repurchased. 

Totally wasted my time.  

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I too have lost buyers handling this issue in the same way.  Still it is the right thing for a seller to do because if we ship to any address other than what is on the buyer's payment we lose Seller Protection.

[mam98031]

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@meme6253 wrote:

Venting can be good, Get it off your chest!, Agree Totally 4 days is way too much!

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For us sellers that have been active sellers for many years likely see this a bit differently.  The current process that is 96 hours after the purchase AND a seller can file for a Cancellation using the reason the buyer did not pay is so much better that what we use to have to deal with.

There was a time when we had to filed a claim because the buyer had not paid.  We could not file that claim until 7 days after their purchase and then the buyer was given 7 days to respond and pay.  If after that time they did not pay, it could be closed.  Then and only then was the seller free to relist the item for sale.

Now that was a long process.  There have been other changes along the way, but what we have currently stands heads and shoulders above the other processes for non payers IMHO.