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Second Chance Offer

I have a non paying high bidder. I sent two invoices, sent a message, and after 48 hours I opened a case. I'm assuming he won't pay so I'm going to offer a SCO to the second bidder. If he doesn't want to pay that price is he allowed to make an offer and if he does can I accept it? This is the second time I've listed it as there was a mistake in the listing first time. I think listing it a third time will make people wonder why and if there's a problem with the item. Any info you could share would be greatly appreciated.

 

Tom

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Second Chance Offer


@tabrodswrote:

Thanks everyone for the responses. I forgot to mention that I was going to wait the 96 hours for the original bidder to pay up or not. The bid was going well until two guys got into a ridculous bidding war. Maybe they both sobered up by now : ) i just wasn't sure about the second guy making a counteroffer.

 

Tom


Tom

 

That second guy will not be able to make an actual offer. eBay has no mechanisim in place to facilitate this.

 

But what they can do is message you and if you two come to an understanding on the actual price you can relist the reel for that negotiated price and tell them that you will leave that listing up for say 48 haours time. Let them know that if they do not make the purchase within that time frame that you will end the listing and relist it again as an auction. This is how I tend to approach situations such as this.

 

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Message 10 of 25
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Second Chance Offer

See this page for information on second chance offers. You  are aware, I'm assuming, that you have to wait for the UPI case to time out and close before you can make a second chance offer, and it has to be made for the price at which the second highest bidder submitted before it was won by the nonpaying buyer.

 

I don't believe you make best offer part of a SCO, but I may be incorrect.

Belle
Message 2 of 25
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Second Chance Offer

It is never a good idea to use the 2nd chance offer until the first transaction is finalized.

 

If your winner does decide to pay within the 4 day timeframe, and the 2nd chance offer buyer pays, you end up with two customers and one item.  You'll earn a defect and subject yourself to a negative.

 

Wait for the Unpaid to run its course.

 

Oh - and the 2nd chance offer cannot be for less than their bid.  You would have to relist it at the lower price.

Message 3 of 25
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Second Chance Offer


@tabrodswrote:
 ... after 48 hours I opened a case. I'm assuming he won't pay so I'm going to offer a SCO to the second bidder. If he doesn't want to pay that price is he allowed to make an offer ...

No, he isn't.  When you send a Second Chance Offer, eBay creates a new listing that is identical to the original listing, except that it's a fixed price listing with the price set at the underbidder's highest bid amount. There is no room for negotiation; the seller cannot make any changes at all to this listing, such as changing the price or adding a "Best offer" option.

 

http://pages.ebay.com/help/sell/second_chance_offer.html

 

The default duration for SCO's is 1 days, but you can choose a longer duration. I recommend 3 days, because some buyers might not notice a 24-hour offer.

 

If you send the SCO before you close out the original transaction, there's a risk of having two paying buyers for one item.

Message 4 of 25
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Second Chance Offer


@tabrodswrote:

I have a non paying high bidder. I sent two invoices, sent a message, and after 48 hours I opened a case. I'm assuming he won't pay so I'm going to offer a SCO to the second bidder. If he doesn't want to pay that price is he allowed to make an offer and if he does can I accept it? This is the second time I've listed it as there was a mistake in the listing first time. I think listing it a third time will make people wonder why and if there's a problem with the item. Any info you could share would be greatly appreciated.

 

Tom


@tabrods

 

Unless you have two of these items, don't offer or sell it to anyone until you close the Unpaid Item Dispute on the first guy.     Murphy's Law, but the deadbeat bidder could pay up, meanwhile you've sold and shipped the item out to someone else, and then you'll have more problems.

 

Once you've opened a UID, the buyer has 96 hours to pay.  You can close the UID a minute after those 96 hours (4 days) have elapsed.  In fact, you *have* to close it unless you've set up an automated response so you can get your eBay fees back.

 

Once it's closed, you can send a Second Chance Offer to your runner-up bidder.  If he/she declines/doesn't bite and you have additional losing bidders, you can continue to work down the line to see if anyone else wants it.     Just remember, *you* don't get to set the price of the Second Chance Offer -- they will be able to "Buy It Now" at the highest bid the person made when they were bidding on your item originally.

 

For more info, see:  https://pages.ebay.com/help/sell/second_chance_offer.html

 

P.S.   Don't worry about people thinking there is something wrong with the item since it has been offered before.  For all anyone else knows, you have several of the same items you are selling one at a time.

 

HTH

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Second Chance Offer

I have no idea what that thing is, but a seller with only 4 FB as a Seller  and a $1500.00 item is never a good combination.

 

 


Forget keeping up with the Joneses. Be the Finklegrubers!
OK kids, time to get the Dodge loaded up again. I hear 'Poppy's By the Tree' calling. This trip might be a long one too.
Message 6 of 25
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Second Chance Offer


@tabrodswrote:

I have a non paying high bidder. I sent two invoices, sent a message, and after 48 hours I opened a case. I'm assuming he won't pay so I'm going to offer a SCO to the second bidder. If he doesn't want to pay that price is he allowed to make an offer and if he does can I accept it? This is the second time I've listed it as there was a mistake in the listing first time. I think listing it a third time will make people wonder why and if there's a problem with the item. Any info you could share would be greatly appreciated.

 

Tom


Tom

 

Nice Abel Fly Reel. Sorry that this happened to you.

 

I consider myself a fairly experienced eBay buyer. When I find myself in these situations where I am the loosing bidder and the seller offers me a SCO (Second Chance Offer) I always message them and tell them that while I would love to purchase the item that I lost and that they are now offering me via a second chance offer, but unfortunately I am unwilling to pay them the price that NON PAYING BIDDER / BUYER bid up my loosing bid to.

 

For example if I were in the position that the loosing bidder / buyer with a feedback score of (2008) will be in when you offer them a SCO, I would decline your SCO of $1,467.77, but I would reply that what I am willing to pay is $381.00. The price point that I would have landed at had that NON PAYING BIDDER / BUYER, existed and or had not participated in your auction at all.

 

eBay Item Bid History.png

 

 

From the loosing bidder's perspective, they have no Idea whether or not that NON PAYING BIDDER / BUYER was a genuine buyer or just a shill bidder working on your behalf. This is the Achilles Heel of eBay's SCO system.

 

So you may want to consider this and do not be surprised if this is the reaction that you receive, with your SCOs. Not everyone will feel the same way that I do, and your mileage may vary.

Message 7 of 25
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Second Chance Offer

Thanks everyone for the responses. I forgot to mention that I was going to wait the 96 hours for the original bidder to pay up or not. The bid was going well until two guys got into a ridculous bidding war. Maybe they both sobered up by now : ) i just wasn't sure about the second guy making a counteroffer.

 

Tom

Message 8 of 25
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Second Chance Offer

I sent two invoices, sent a message, and after 48 hours I opened a case.

And eBay sent another invoice.

 

Frankly, I'm a pretty laidback person, but if I got four messages demanding payment within 48 hours, I'd be annoyed, even to the point of making the seller wait 94 hours for the money.

And keeping radio silence the whole time.

Then when it arrived, I would leave feedback.

 

You have (as a US-Based seller) 48 hours for your customer to pay.

On a weekend.

No need (except emotionally, I get it) for any nagging.

 

Leave a polite reminder the day before you can open an Unpaid Item Dispute. Polite.

 

If you are emotionally incapable of waiting for payment, use Fixed Price/Immediate Payment Required/ Active Paypal Account Required as your Seller Preferences.

Your item will then stay available until someone actually does pay for it.

 

If you have been stiffed on the item a couple of times, you at least have a good idea of its market value, making Auction unnecessary.

 

Don't use Second Chance Offer until the Unpaid Item Dispute is completed-- in 96 hours.

Message 9 of 25
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Second Chance Offer


@tabrodswrote:

Thanks everyone for the responses. I forgot to mention that I was going to wait the 96 hours for the original bidder to pay up or not. The bid was going well until two guys got into a ridculous bidding war. Maybe they both sobered up by now : ) i just wasn't sure about the second guy making a counteroffer.

 

Tom


Tom

 

That second guy will not be able to make an actual offer. eBay has no mechanisim in place to facilitate this.

 

But what they can do is message you and if you two come to an understanding on the actual price you can relist the reel for that negotiated price and tell them that you will leave that listing up for say 48 haours time. Let them know that if they do not make the purchase within that time frame that you will end the listing and relist it again as an auction. This is how I tend to approach situations such as this.

 

Message 10 of 25
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Second Chance Offer

Excellent! Just what I was looking for. Thanks so much!

 

Tom

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Second Chance Offer

@reallynicestampswrote:

I sent two invoices, sent a message, and after 48 hours I opened a case.

And eBay sent another invoice.

 

Frankly, I'm a pretty laidback person, but if I got four messages demanding payment within 48 hours, I'd be annoyed, even to the point of making the seller wait 94 hours for the money.

And keeping radio silence the whole time.

Then when it arrived, I would leave feedback.

 

You have (as a US-Based seller) 48 hours for your customer to pay.

On a weekend.

No need (except emotionally, I get it) for any nagging.

 

Leave a polite reminder the day before you can open an Unpaid Item Dispute. Polite.

 

If you are emotionally incapable of waiting for payment, use Fixed Price/Immediate Payment Required/ Active Paypal Account Required as your Seller Preferences.

Your item will then stay available until someone actually does pay for it.

 

If you have been stiffed on the item a couple of times, you at least have a good idea of its market value, making Auction unnecessary.

 

Don't use Second Chance Offer until the Unpaid Item Dispute is completed-- in 96 hours.

 

Look at the OP's listing.

 

It ended on Thursday Feb-15  at 16:30 pst. Enough time has passed and it is a reasonable time frame in which a seller could expect to be paid.

Message 12 of 25
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Second Chance Offer

Yours is a strategy of trying for the lowest price.  My mileage does vary.

 

I bid the maximum I am willing to pay (3 to 5 seconds before end of listing), regardless of whether (I think) there might be a shill bidder on the listing.

 

Either I win or someone else is willing to pay more, but my intention in bidding is to win the listing.

Life shrinks or expands in proportion to one’s courage. ~ Anais Nin
Message 13 of 25
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Second Chance Offer


@partial*eclipsewrote:

@tabrodswrote:
 ... after 48 hours I opened a case. I'm assuming he won't pay so I'm going to offer a SCO to the second bidder. If he doesn't want to pay that price is he allowed to make an offer ...

No, he isn't.  When you send a Second Chance Offer, eBay creates a new listing that is identical to the original listing, except that it's a fixed price listing with the price set at the underbidder's highest bid amount. There is no room for negotiation; the seller cannot make any changes at all to this listing, such as changing the price or adding a "Best offer" option.

 

http://pages.ebay.com/help/sell/second_chance_offer.html

 

The default duration for SCO's is 1 days, but you can choose a longer duration. I recommend 3 days, because some buyers might not notice a 24-hour offer.

 

If you send the SCO before you close out the original transaction, there's a risk of having two paying buyers for one item.


Would just like to add that one buyer is going to be very put out, and you may be gifted with a bright, red shiny doughnut.

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Second Chance Offer


@*eponymous*wrote:

Yours is a strategy of trying for the lowest price.  My mileage does vary.

 

I bid the maximum I am willing to pay (3 to 5 seconds before end of listing), regardless of whether (I think) there might be a shill bidder on the listing.

 

Either I win or someone else is willing to pay more, but my intention in bidding is to win the listing.


Your point is valid.

 

But as a buyer I tend to go and look at the bid history when I am presented with an SCO by a seller. When I see discrepancies like the ones that I am seeing here in this particular auction, where the NON PAYING BIDDER / BUYER bid up my price by almost $1,100.00, I am going to have some hesitation and suspicion. My feeling is that in situations like this from a buyer's perspective I would rather have the seller relist the auction and take my chances a second time around, then paying almost $1,100.00 more for this fly fishing reel. 

 

But you are correct, the loosing bidder / buyer did place a high bid for $1,467.77 15 minutes prior to the auction closing. But if I were that loosing bidder I would not accept the OP's SCO. The scenario would feel way to shilley for my tastes, as a buyer.

 

But, once again not everyone will feel the same way that I do, and your mileage may vary.

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