Scam customer what should i do

[tuanthai331]

Im selling auto part on ebay. And the guy buy the headlight from me. After delivery he request return because the light not match with photo. Im pretty sure my headlight like new and he send me photo ugly headlight. Now he want money back. So wht should i do. Thansk

[ckimodog]

@tuanthai331 

All buyers have a  30 day money back guarantee.  Accept the return.  No returns does not mean no refunds:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

[hartungcards]

Tell him to try a little, nothing is forever, there's got to be something better than in the middle, and he can drive it home with one headlight.