mam98031 • Volunteer Community Member • Buyer/Seller since 1999
...you should let your "Unpaid Item" case closed by eBay instead of canceled it by yourself...too late and now you have to deal with this unpleasant buyer...
Why? What difference does it make other than timing? A buyer doesn't see if the seller closed the claim or if Ebay did, which that wouldn't really matter either.
If the seller manually opened the UID, they can close it 96 hours and 1 minute after they opened it if no payment has arrived. If they wait and let Ebay close the claim when it ages, then they will be waiting 30 days. Why would that be better? If they are using the automated assistant, it will depend on how they have it set up as to when it will close the claim.
You will be fine. The buyer can't prove they paid, because they didn't pay. There is no such thing as Yahoo PP. Just stick to what you know. You filed a UID and you closed it because no payment arrived. That protects your FB and refunds you your selling fees.
Just make sure you respond to the claim they filed and state what happened inside the claim. It will either age out or if the buyer is silly enough to ask Ebay to step in, Ebay will close it in your favor. The buyer can't win this kind of claim. It is a scare tactic in the hopes they can bully the seller into shipping.
@bbravo65 wrote:
...how could the buyer didn't see the case closed..?
...they have too as eBay will notify them and put a record on their account for not paying isn't it...?
...when I responded to this topic I forgot to ask the OP if he/she set up the automatic unpaid item case...my bad...sorry...!
That isn't what I asked you about. Your previous post you said "...you should let your "Unpaid Item" case closed by eBay instead of canceled it by yourself...too late and now you have to deal with this unpleasant buyer..." And I responded with this: Why? What difference does it make other than timing? A buyer doesn't see if the seller closed the claim or if Ebay did, which that wouldn't really matter either.
So my questions still stand.
@bbravo65 wrote:
...my point is...was the OP "under dog" for cancelling the unpaid item case and buyer could see that an "upper hand" to mess around since the cancellation wasn't from eBay...?
...in general, will sellers get less supportive when self-closing early an unpaid item case...?
That still does not answer my questions.
With that said, the OP did not say they cancelled the UID. They said they closed it for non payment which is what made the buyer angry.
@bbravo65 wrote:
...either you don't want to see my point or you trying to back me into the corner which I can't figure out but...I give up so you can say the last winning words...how's about that...???
...thank you...!!!
No not at all. You said the OP cancelled the UID, but that isn't what they said. You said sellers should let Ebay close UIDs and I simply asked why? What makes it better to do that over a seller closing it?
It's up to you to answer the question or not. But I'm not trying to do anything other than understand what you are trying to say.
