The buyer provided a tracking showing a return to the correct zipcode and delivered, of course I got nothing.
I have to travel all the way to the local post office to get a print out of USPS intranet tracking result, showing the tracking was delivered to a different address with same zipcode, acturally not same the addon 4 digits are different. And USPS told me that they can tell it is a 2 oz mail, and I am expecting a 5 lbs package.
open a case and submit the document, but the system still close it in favor of the buyer.
repeal the case, and get it corrected.
what a waste of time.