07-08-2024 07:47 AM
I've been carrying a credit balance of $8 in my seller account (from a transaction that was cancelled). How do I move that credit to my buyers account so I can apply it to a purchase?
07-08-2024 07:51 AM
07-08-2024 07:51 AM
You'd need to enable Spendable Funds. Instructions are here: https://www.ebay.com/help/selling/selling/spendable-funds?id=5305
07-08-2024 08:14 AM
Thanks. I've left this credit balance for quite a long time, so my credit card on file is expired. When I try to update the credit card, I'm told I need to create a new seller account. Will I lose the credit if I do?
07-08-2024 09:29 AM
I doubt it, but we can't really know for sure. You probably just haven't used it in so long that it was before Managed Payments, so they're asking you to set everything up again.