Returns

[reflagamerica]

If a buyer lies on their reason for return, it should negate further transaction, they should be reported for abusing returns.

[fab_finds4u]

eBay has no way of knowing who is lying, the buyer or the seller.

Descriptions are subjective. What is excellent condition could be fair condition to someone else.

What is a cream puff could be a pile of junk to someone else.

[slippinjimmy]

---

@reflagamerica wrote:

If a buyer lies on their reason for return, it should negate further transaction, they should be reported for abusing returns.

---

If you don't want to deal with the buyer again add them to your Blocked Buyer List.

[kensgiftshop]

---

@reflagamerica wrote:

 they should be reported for abusing returns.

---

You can report the buyer for abusing the MBG.

It won't help you any, but might a help a seller later.

[downunder-61]

Go here to report a buyer for misusing the Money Back Guarantee. https://spd.ebay.com/RBASellerHub

[48hrs-clothing]

If a buyer lies and seller wants the item back then sellers sends a pre paid return label, have received the item back and have issued a full refund.

If a buyer lies and seller does not want the item back then seller immediately issues a full refund .

Haaving done one of the above seller has omly one way of reporting this abust to eBay and this is done through the order or case " Report a problem/ report buyer"  and add buyer's ID to their block biddesr list.

I no longer get upset/ annoyed when buyers lie and to save my sanity I don't engane or get involved in a conversation with such buyers and incidents have reduced hugely since we have " Seller pays for returns".

Good luck with your sales.