Returned DVD

[slscsi]

I have sold a number of DVDs  in the last several months. Some have been returned for being unplayable or damaged. When I play them, I find NOTHING wrong with them, I believe what is happening is the buyers are 'Duplicating/Copying the DVDs.

[retrose1]

Or free rental.

Nothing you can do about it except stop selling DVDs.

[ripcityresell]

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@slscsi wrote:

I have sold a number of DVDs  in the last several months. Some have been returned for being unplayable or damaged. When I play them, I find NOTHING wrong with them, I believe what is happening is the buyers are 'Duplicating/Copying the DVDs.

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Knock on wood, hasn't happened to me yet.

[coolections]

Every type of DVD player is different and some DVD'd will play on some players and not play on other players. I doubt those buyers are going through all that hassle just to copy yours. You can buy just about any DVD ever made here easily for under $5. You can even rent at the library if you really was that interested in just copying one. Not only that most DVD's have a privacy anti-copy protection built in.

[siler_j]

I agree With above comment, we have 3 dvd player 2 same 1 is lg and for some reason lg does not play some dvd's but when we put it in other dvd player it works just fine.
the first time it happened i was getting mad cause it was new and no mater what we did it just didn't want to play it lol but now we know if it plays that means it like the movie but it don't like cartoons 😄 ))

[kensgiftshop]

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@slscsiwrote:

I have sold a number of DVDs  in the last several months. Some have been returned for being unplayable or damaged. When I play them, I find NOTHING wrong with them, I believe what is happening is the buyers are 'Duplicating/Copying the DVDs.

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It could be different DVD players also.

I've had a couple DVD players where one would play the DVD with no problems and the other player would not play it.

[bradandamber]

Just a little software and the dvd is duplicated on a blank dvd. Too easy to steal and get for free anywhere

[markdown-media]

I sell a lot of DVDs, and have a few thoughts to share with you -

Yes, it is possible some people are either just "renting" the movie (that is, buying it, watching, returning). Additionally, they could be copying it or using the physical disc to then purchase a streaming Ultraviolet copy to keep, then returning. But both those options are alot of effort for (as someone else mentioned) what are normally pretty low cost items to begin with.

Are you selling just DVDs, or Blu-ray's as well? New or used?

Some tips I have offered to buyers having trouble playing a title are:

• If selling Blu-ray or HD-DVD format discs, make sure the buyer is aware that these formats won't play on a standard DVD player. I've had some buyers not understand the difference.
• If they have an older player, ask them to check if their firmware for the player is up-to-date. Usually this can be found in the player's settings menu and would require an internet connection, but this has helped a few of my buyers and avoided a return. This is more of an issue with Blu-ray format discs.
• If selling used discs that may have some small scratches or smudges on the surface, the buyer can try gently cleaning the surface with a clean microfiber cloth. I would suggest this only as a last resort, because if done improperly they could actually do more damage to the disc. Also, some DVD players may read/handle scratched parts of the disc differently. So it may play ok on one, but be unreadable on another.

I know those suggestions sound pretty generic, but they have actually helped with some of my buyers in the past and avoided having the return. Hope it helps.