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[pmor8412]

i purschase a clock from EBay 

Order Number 26-09247-95830 ////Return ID 522 44 07371.

The clock requires 220 Volts AC. In the USA we use 120 Volts AC.

The seller said it was my fault because the ad said "Eurpoean Standard" but did not say what that standard is. I was told by the seller to use an adapter. I have lived in Hawaii since 1970. We do not have "adapters nor are adapters for sale here. The Return address cannot be read.

My plan is to send this useless clock to EBay at your address below

2145 Hamilton Avenue, San Jose, CA 95125

I doubt that in the future I will purchase anything more from Ebay.

[m60driver]

Uh, you can find adapters just about anywhere, including Hukilau Land.  Just ask around.

[itscalledapostingid]

Return it to the address provided by the seller in the ebay return details.

Your plan to send it to ebay will get you nothing - as in No Refund.

[caldreamer]

Go to your PURCHASE HISTORY and open click RETURN THIS ITEM (this will give you address of the seller so you can return item for refund).

[albertabrightalberta]

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@pmor8412 wrote:

I doubt that in the future I will purchase anything more from Ebay.

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You said that before but apparently, you keep coming back! 

It looks like all your unhappy purchases are from China. You might want to reconsider where your sellers are located. 

Note that the listing/seller I looked at clearly describes "Plug: EU" 

But in that listing, the seller (in China) also offers 30 day returns/seller pays return shipping! 

[itscalledapostingid]

I would also like to point out that sending a mysterious package containing a clock to any corporate headquarters is probably a very bad idea.

[dbfolks166mt]

Uh, you can find adapters just about anywhere, including Hukilau Land.  Just ask around.

     One problem with the adapters and clocks. The US power is 60 hrz and European is 50 hrz so if you run a clock designed for European, or most other countries power, the clock will gain about 10 minutes per hour or something like that. Same with taking a US clock overseas and using a power adapter the clock will loose about 10 minutes an hour. 

[a_c_green]

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@m60driver wrote:

Uh, you can find adapters just about anywhere, including Hukilau Land.  Just ask around.

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That's not going to help the OP. A plug adapter will not convert the incoming voltage from 110 to 220. You can get power converters that can step the voltage down, but that's not going to work here. (The expected 220 Volts is probably also supposed to be 50 Hz rather than 60 Hz, which may or may not affect the clock, depending on how it's powered.)

@pmor8412 : Go to your Purchased Items list and click on the Return button to open a case. The seller needs to either refund you or send a label for shipping it back. It does not matter that the return address on the package is not readable.

Also, eBay is not the seller; they only provide the selling forum here. Sending your clock to eBay will not achieve anything.

[1786davycrockett]

@pmor8412 

"The seller said it was my fault because the ad said "Eurpoean Standard" but did not say what that standard is." 

Since it was a term with which you obviously were unfamiliar, the most logical response would have been to ask the seller what was meant by "European Standard."  

It reminds me of American buyers who purchase DVDs which the seller clearly states can only be played on Region 3 players; and then the American buyers with Region 1 players are upset with the seller for not holding the buyer's hand, to explain the difference between Region 1 and Region 3.

Not the seller's fault that you didn't ask for an explanation.

[rosachs]

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@a_c_green wrote:

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@m60driver wrote:

Uh, you can find adapters just about anywhere, including Hukilau Land.  Just ask around.

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That's not going to help the OP. A plug adapter will not convert the incoming voltage from 110 to 220. You can get power converters that can step the voltage down, but that's not going to work here. (The expected 220 Volts is probably also supposed to be 50 Hz rather than 60 Hz, which may or may not affect the clock, depending on how it's powered.)

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Uh... we've had step-up converters for sale at work several times over the 9+ yrs I've worked there.  The are not cheap, but they do exist.  They are designed so that European travelers can plug in their appliances to the US power grid.

-Bob.

[fab_finds4u]

My 2 cents is if the buyer got exactly what the ad said, EU plug, (European Standard)  it was as described and the seller shouldn't have to provide a return label. They can't anyway if they're from China. They accept returns so the BUYER should pay return shipping, which ain't cheap. Buyers should do research or  ask questions if they don't  know what an EU plug is.

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[dbfolks166mt]

Uh... we've had step-up converters for sale at work several times over the 9+ yrs I've worked there.  The are not cheap, but they do exist.  They are designed so that European travelers can plug in their appliances to the US power grid.

     It's not the voltage. Most electrical devices are actually 110/220 volt and 50/60 hrz these days so it's more of just needing a plug. Those kits are pretty cheap and you can get them at about any electronic store or online. The step up and step down transformers are a bit more but in most cases are not needed these days. You can look on about any appliance or electrical device and it will have a tag or sticker that tells you the power ratings.

     The problem is if the clock is European standard it may only be 220v and 60 hrz but even if it is 110/220 volt and 50/60 hrz no adapter kit or transformer is going to change the hrz level and the clock will either run slow or fast depending on whether the clock was designed for the US or the European power grid. 

     I traveled a lot and a clock was one thing I never took with me. 

[dbfolks166mt]

My 2 cents is if the buyer got exactly what the ad said, EU plug, (European Standard)  it was as described and the seller shouldn't have to provide a return label. They can't anyway if they're from China. They accept returns so the BUYER should pay return shipping, which ain't cheap. Buyers should do research or  ask questions if they don't  know what an EU plug is.

     Tend to agree but how many times does the MBG protect the buyer regardless. All the buyer had/has to do was file a NAD case. No explanation is required and the seller would be stuck with taking the item back or refunding and letting the buyer keep the item. 

     If this got drop shipped I won't even go there. 

[fab_finds4u]

Of course I know that and now  the buyer knows that if they didn't  know that before you thoughtfully pointed that out. 

[greatstuff80]

 If you return that to eBay's address, you will be out the money and the item. This is not a proper return procedure.  You need to read up on ebay policies.