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Return purchase

The buyer did not return the purchase. What I need to do? I already give him good review. 

Message 1 of 9
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8 REPLIES 8

Return purchase

Please tell me you didn't refund them before they returned it?!

 

Also, "reviews", i.e., feedback, has nothing to do with the actual sales procedure, so don't worry about that aspect of it.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Do not obey in advance." Timothy Snyder "On Tyranny"
Message 2 of 9
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Return purchase

I'm confused - Why would the buyer return the purchase? They keep the item they bought. 😉

 

You need to provide more details, I think. Do you mean that there was problem and the buyer filed for a refund and you are awaiting a return?

Message 3 of 9
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Return purchase

If you already refunded, you probably won't be getting the item back.

If you're waiting to refund until it's returned, you just wait until it's returned or Ebay decides to close the case.

Have a great day.
Message 4 of 9
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Return purchase

Don't post a feedback until you know that the buyer got the item and they are completely happy.   Now, I don't want to hear that the buyer did their job.  I know that feedback is voluntary too and most of time irrelevant since all buyers have 100% feedback including the scammers.

 

Message 5 of 9
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Return purchase

One of the LV bags? What was the buyer's reason for returning for refund?

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I have been imported from Australia and this is my posting ID
Message 6 of 9
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Return purchase

Based on the content of the original post, the easy answer is... Nothing. And next time wait until you receive genuine positive feedback before leaving any. 

Message 7 of 9
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Return purchase

Feedback is irrelevant.

It isn't used by eBay to assess member accounts and doesn't affect Claims and Disputes.

 

Has the buyer opened a Dispute ?

Did you send a Return Shipping Label?

  • If the buyer opens a Dispute, don't argue, just issue the Label.

Did the buyer tell you they were returning the bag?
Has the bag arrived back?

  • If not, do not refund.

If it has,refund.

If something else than the Louis Vuitton bag is returned, there is further advice needed.

 

Message 8 of 9
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Return purchase

Thank you for your feedback. It's helpful will be helpful in future transactions

Message 9 of 9
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