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01-08-2023 12:38 AM
Where can I view my address if a buyer wants to return item? I can’t find it anywhere.
thanks
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01-08-2023 02:26 AM
Hi!
Before you print the shipping label😊
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01-08-2023 02:27 AM
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01-08-2023 08:39 AM
Go to ORDERS (click down arrow & select) PRINT PACKING SLIP (this shows your return address).
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01-08-2023 09:25 AM
If you supply the shipping label, your address will automatically come up as the "ship to" address on the return label. The system takes your original return address and makes it the address for the return.
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01-08-2023 09:49 AM
Just to clarify (so there is no confusion) You can edit all those addresses on the page referenced above. In my case, I have returns go to a different address than my ship from address for logistics reasons. Neither address is my registration address.
https://accountsettings.ebay.com/uas/addresses
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01-08-2023 10:20 AM
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01-08-2023 02:24 PM
I see where the address page is on my account. But, from what I remember when I was selling last year a return went to an old address. I’m asking if there is any other place where your address is stored?
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01-08-2023 02:32 PM
As long as your address on that page in the "return address" section is accurate then the return label generated by eBay, assuming it was not issued before you updated that page, will also be accurate.
If your address on that page was out of date before the buyer filed the return then you may wish to purchase a return label outside of eBay (like pirateship.com or paypal.com/shipnow) and send that to the buyer. Or you can ask the buyer which address they see on the label before you consider purchasing a new label.
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01-08-2023 03:09 PM
Step outside look at number on front of your house then ask your neighbor what street or ave, they use and Presto you got your address!!!! LOL......
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01-08-2023 03:23 PM
feel better now?
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01-08-2023 05:14 PM
That’s the thing. I’m not seeing a “return address” section.
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01-08-2023 05:22 PM
@mabelsmadness wrote:That’s the thing. I’m not seeing a “return address” section.
Your fields don't look like this?
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01-08-2023 05:29 PM
All I see in my address is my shipping address. Is there another place where the return address is or does eBay use this address?
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01-08-2023 05:46 PM
@mabelsmadness wrote:All I see in my address is my shipping address. Is there another place where the return address is or does eBay use this address?
Have you not checked your Account Settings?? You sound like you're reading from the mailing label page...
