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Return address

Where can I view my address if a buyer wants to return item? I can’t find it anywhere. 
thanks 

Message 1 of 17
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16 REPLIES 16

Return address

Hi!

     Before you print the shipping label😊

Message 2 of 17
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Return address

https://accountsettings.ebay.com/uas/addresses

 

Paranoia strikes deep
Into your life it will creep
Message 3 of 17
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Return address

Go to ORDERS (click down arrow & select) PRINT PACKING SLIP (this shows your return address).

Message 4 of 17
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Return address

If you supply the shipping label, your address will automatically come up as the "ship to" address on the return label. The system takes your original return address and makes it the address for the return.

albertabrightalberta
Volunteer Community Mentor

Message 5 of 17
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Return address

Just to clarify (so there is no confusion) You can edit all those addresses on the page referenced above. In my case, I have returns go to a different address than my ship from address for logistics reasons. Neither address is my registration address.

https://accountsettings.ebay.com/uas/addresses

 

Message 6 of 17
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Return address

Ebay will use the return address from your profile:

 

https://accountsettings.ebay.com/uas/addresses

Message 7 of 17
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Return address

I see where the address page is on my account. But, from what I remember when I was selling last year a return went to an old address.  I’m asking if there is any other place where your address is stored?

Message 8 of 17
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Return address

As long as your address on that page in the "return address" section is accurate then the return label generated by eBay, assuming it was not issued before you updated that page, will also be accurate.

 

If your address on that page was out of date before the buyer filed the return then you may wish to purchase a return label outside of eBay (like pirateship.com or paypal.com/shipnow) and send that to the buyer. Or you can ask the buyer which address they see on the label before you consider purchasing a new label.

Message 9 of 17
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Return address

Step outside look at number on front of your house then ask your neighbor what street or ave, they use and Presto you got your address!!!! LOL......

Message 10 of 17
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Return address

feel better now?

The Best Thing To Do Now Is Stay Calm!
Message 11 of 17
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Return address

That’s the thing. I’m not seeing a “return address” section. 

Message 12 of 17
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Return address


@mabelsmadness wrote:

That’s the thing. I’m not seeing a “return address” section. 


@mabelsmadness 

 

Your fields don't look like this?

 

Screenshot (11).png

Message 13 of 17
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Return address

All I see in my address is my shipping address. Is there another place where the return address is or does eBay use this address? 

Message 14 of 17
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Return address


@mabelsmadness wrote:

All I see in my address is my shipping address. Is there another place where the return address is or does eBay use this address? 


@mabelsmadness 

 

Have you not checked your Account Settings?? You sound like you're reading from the mailing label page...

Message 15 of 17
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