Restocking fee

[funchoice]

Hi, is a good idea to charge the buyers restocking fee if they return the items for unacceptable reason.

Thanks.

[chrysylys]

A seller's opinion of what is an 'unacceptable reason' may be considerably different than a buyer's.

[best_vintage_photos]

I think the restocking fee is something you need to determine as you list your item. It is not something you can add later, after your item has already sold.

I never use restocking fees myself, and there is only one or two times i can think of where it may have been a good idea.

[retrose1]

Since buyers can lie about the reason they are returning an item and ebay will believe them, a restocking fee is just another reason to encourage them to lie.

I don't charge a restocking fee, I am just happy if I get back MY item, unused in the condition that it was shipped in.  And doubly happy if the buyer is paying the shipping to return it.

There are so many things that can go badly for a seller in a return.  Why poke a bear by telling them you'll make them pay?

[swenson8781]

You also need to know that a restocking fee is only charged on/for remorse returns (item doesn't fit, changed mind, etc).  If a buyer is claiming the item is SNAD (Significantly Not As Described), or item not working, the restocking fee is void and will not be charged to the buyer anyways.

So if your goal is to deter buyers from choosing 'not as described' reasons, it doesn't make a difference, and they may possibly consider choosing one of those reasons to try and avoid the restocking fee.  Just a thought 

[funchoice]

Thanks for your advice. I will take it.