03-09-2020 07:08 PM
I had a bad buyer, who made a false claim
and from his feedback, he made many false claims before.
So I reported to ebay,
but no reply, not even an auto-reply.
Is that normal?
Solved! Go to Best Answer
03-09-2020 11:46 PM
And you won't get a reply. Ebay will not be contacting you. That is not part of the process.
03-09-2020 07:17 PM - edited 03-09-2020 07:19 PM
Yes, that is normal. eBay does not disclose how--or whether--they deal with buyers or sellers who may (or may not) have violated eBay policies.
03-09-2020 07:23 PM
Adding to the above reply - eBay doesn't share this info for privacy reasons.
Despite the lack of information about consequences I encourage you to keep filing reports when buyers abuse the system. eBay has said they rely heavily on reports from sellers to know when these things happen, and they won't take action on somebody unless there is a pattern of abuse.
03-09-2020 08:50 PM
03-09-2020 11:46 PM
And you won't get a reply. Ebay will not be contacting you. That is not part of the process.
03-11-2020 02:46 AM