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Report buyer sent, but no reply from ebay

I had a bad buyer, who made a false claim

and from his feedback, he made many false claims before.

 

So I reported to ebay,

but no reply, not even an auto-reply.

 

Is that normal?

 

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Report buyer sent, but no reply from ebay

And you won't get a reply.  Ebay will not be contacting you.  That is not part of the process.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

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Report buyer sent, but no reply from ebay

Yes, that is normal. eBay does not disclose how--or whether--they deal with buyers or sellers who may (or may not) have violated eBay policies.

Message 2 of 6
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Report buyer sent, but no reply from ebay

Adding to the above reply - eBay doesn't share this info for privacy reasons.

 

Despite the lack of information about consequences I encourage you to keep filing reports when buyers abuse the system. eBay has said they rely heavily on reports from sellers to know when these things happen, and they won't take action on somebody unless there is a pattern of abuse.

Message 3 of 6
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Report buyer sent, but no reply from ebay

One sided playing field. Buyer can neg you and lie and bad mouth you and possibly make other buyers avoid buying from you. Sellers can make a buyer abuse report that is more likely to go in the garbage disposal than it is to actually do anything. And even if it did the buyer can make a new account in seconds and go right back to abusing.
Message 4 of 6
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Report buyer sent, but no reply from ebay

And you won't get a reply.  Ebay will not be contacting you.  That is not part of the process.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 5 of 6
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Report buyer sent, but no reply from ebay

Thank you.
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