Replying to positive feedback???

[magsmg101]

Buyer suggests that I should have marked his package as a “gift” so they could avoid import/customs duties.

I am thinking………. “ This suggestion is against US law & may incur additional penalties in your country” …….As a reply would stop any prospective customer taking that route in the future.

I do have the boiler plate ebay approved International blurb in all my listings…Should they care to read.

A repeat buyer, never raised this before, and communication has been cordial.

?? Respond or leave it alone??

[18704d · Accepted solution]

I read your feedback.

I wouldn't respond at all.

It looks fine.

Buyers scan fb.. Yours starts with Good Transaction.

They're not spending more than a tenth of a second on it, I bet.

A reply will make it unnecessarily stand out, imo.

Lynn

[emerald40]

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@magsmg101 wrote:

Buyer suggests that I should have marked his package as a “gift” so they could avoid import/customs duties.

I am thinking………. “ This suggestion is against US law & may incur additional penalties in your country” …….As a reply would stop any prospective customer taking that route in the future.

I do have the boiler plate ebay approved International blurb in all my listings…Should they care to read.

A repeat buyer, never raised this before, and communication has been cordial.

?? Respond or leave it alone??

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Advise him that it is against ebay policy as well as against the law to do so.

[loveyourimagination49]

Oh, that was a feedback you received. I would let it be, if it were me.
YMMV

[smileytown18]

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@18704d wrote:

A reply will make it unnecessarily stand out, imo.

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Agreed. I never actually read feedback when checking a seller, just their stats.

A reply would stick out.

Just keep doing your thing