Refund package

[leosm_1387]

I didn’t get my package and it’s missing I haven’t got my property back.

[inhawaii]

More information please..

[wastingtime101]

Are the sneakers you sold being returned? If so they need to pass through the Authentication center. What does tracking show?

[dbfolks166mt]

     Not enough information to determine what happened. Did the sneakers make it to the authentication center? Did the shoes fail authentication and are being returned? Did the shoes pass authentication and get delivered to the buyer? Did the buyer open a claim of some type or request a return? 

[mam98031]

You need to contact your seller FIRST.  Let them know what the problem is and let them work it for you.

If they don't respond, then you need to open an INR [Item Not Received] claim.

Go and take a look at your purchase history. You can find it on the top right of any Ebay page. Hover over the words My Ebay. A menu will appear, click on Purchase history. Find this transaction. Look what the estimated time of arrival window is on your purchase. When it is one day past the last date, then file an INR claim.

That will protect you and your money. Follow the instructions that will appear on your screen. All the information will be there.

Go and take a look at your purchase history. You can find it on the top right of any Ebay page. Hover over the words My Ebay. A menu will appear, click on Purchase history. Find the transaction. Look to the right there is likely to be a large blue box. Return This Item.

OR

eBay Help page
https://www.ebay.com/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042
1. Go to Purchase history.
2. Select More actions beside your item and then I didn't receive it.
3. Tick the box beside I want a refund or I want the item.
4. You have the option of adding a message to the seller.
5. Select Send request.

[slippinjimmy]

@mam98031 

I think the OP is the seller, probably rejected by Authentication.

[mam98031]

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@slippinjimmy wrote:

@mam98031 

I think the OP is the seller, probably rejected by Authentication.

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Could be.  IDK as they sure didn't give much information.  But yours is a great guess.

[dbfolks166mt]

@slippinjimmy wrote:

@mam98031 

I think the OP is the seller, probably rejected by Authentication.

Could be.  IDK as they sure didn't give much information.  But yours is a great guess.

     This may be yet another one of those posts where the OP never returns to provide any additional information either that or they do not like the responses they have gotten so far. 

[mam98031]

Yes it does appear that way.