Well, it finally happened - somebody left me negative feedback after having a stellar record since first registering and selling in 2008.
I sold a supplement I could no longer use. I made sure to state it was opened in the item condition, seller notes, description, and even provided a picture of the seal removed. Apparently, the buyer skimmed over these details, and decided to purchase it on a whim, assuming it was new.
She composed a message in a fit of rage, blaming me for her mistake. I tried to rectify the situation by offering a refund, so long as she returned the product. She declined, stating her area was a COVID hot spot and couldn't make it to the Post Office. I responded, telling her to keep (or discard) the supplement, but to still start the process. I would approve, and she would get her payment back at once. Not a word.
After the 7-day period, she left negative feedback, most of which she wrote isn't even remotely true. I have no plans on responding to it. I know to leave well enough alone at this point. And as for having it removed - it doesn’t violate eBay's policy from what I can tell.
With that being said, I do wonder if I was even allowed to sell an opened supplement. I honestly believed somebody could use it and likely wouldn't mind. I may have been in the wrong here. If that's the case, then I probably had this one coming.
