Questions , questions, questions and more questions

[wildduck24]

I have seen lots of posts about potential (or 95%) of the  time not potential buyers asking questions .  This week alone I have wasted a couple of hours with daft questions (answers of which are in the specifics or description) they just can’t be bothered to look.  Taking photos of the heel of a shoe, in a different position to the 3 I have already included in photos.  As for taking a photo of me wearing it - that’s a very polite ( or not ) NO.  Viewers are not buyers, nor are watchers or favouratisers  (for want of a better word).  Watchers are waiting for a 95% drop in your price.  Let’s all just give our items away and pay the postage.  (We practically do anyway).  I have recently switched my selling platform and never thought trying to sell could get any worse.  How wrong was I!!!   Sellers (or most) already list at a low price.  To offer 60% off that or even 25% on a low priced item is not even worth listing.  As an example “Brand new item, with tags and boxed”. Shop price £54.99.  My price £20.  Offer price £5.50.  This is a common occurrence and now I just don’t respond.  Why don’t I put measurements on everything I was asked?  Because I don’t have time to measure every item .  Believe it or not only about 1 in 50 ask for pit to pit, length, side seam, front seam, material content.  Bobbles?? Etc etc etc and if I am asked I measure.  These people never buy.  One person asked me to measure items which were same make and same size.  All measure the same as they are new items.  Come to terms with your bust is bigger or smaller than you think, your bum is much bigger than in your imagination and you are in fact 5’ 4” not 5’ 10” and if you have fat feet don’t buy standard width shoes.  I am moving all my items gradually and eventually will probably give everything to the charity shop.  40 years and 3 houses worth of clothes and clutter.  The constant changes with ebay have driven me bonkers and now it feels like I never get paid.  The buyer pays, eBay gets the money, we send our item to the buyer, so now we have no item and no payment.  We then have to wait for the useless courier that the buyer has chosen because they were cheap (they are cheap for a reason because they are a total  waste of space) to deliver or lose or damage our item.  If it’s delivered it’s then another 48 hours to process.  Evay then allow the buyer to use the return system and lie about the reason and force us to accept the return and pay the postage to return it.  Real reason:  It didn’t fit because despite measuring it, one’s bum is bigger than they thought it was.

[chapeau-noir]

Hope you feel better after all of that.

[reallynicestamps]

If you use Best Offer, you can add parameters for Accept/Reject.

The Accept do not require any work on your part- they just appear like ordinary sales.

The Rejected Offers get an automatic polite notice from eBay encouraging them to try again. You don't ever see these, until they rebid high enough to meet your Accept price. (They show up as a note about previous bids.)

You can set Accept/Reject to be a penny apart, or have a gap that allows you to consider. For example, you might be willing to settle for 20% off if the item has been listed for months, but want at least 90% if it was listed last week.

The important part is that this is FREE.... even labour free since you don't have to do anything until it sells.

[reallynicestamps]

And you won't have problems with measurements if you actually measure the clothes and put those measurements in your listing.

Including shoe with,  hip measurements, length.

[participatrophy]

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@wildduck24 wrote:

Believe it or not only about 1 in 50 ask for pit to pit, length, side seam, front seam, material content. 

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Sounds about right.

[fbusoni]

@wildduck24 

Not sure eBay will approve.  😉

[chevymontecarlo88]

Online retail does not sound like the place you should be selling. IMHO

Maybe consider looking into opening a thrift store to sell the 3 houses of inventory that you have collected. I doubt you will be able to avoid all of the PITA customers but at least you can have more control over what you do and will be able to face your customers in person rather than online. 

If it is not working out for you and causing grief and despair, make some changes and that does not mean you have to quit. Weigh your options and continue to push. 

-Good luck

[reallynicestamps]

Sounds about right -- but if one in 50 is asking, those are the customers who are not making complaints.

Think about the customers who don't ask, then file a Not As Described dispute.

Stop problems before they start.

[chapeau-noir]

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@reallynicestamps wrote:

Sounds about right -- but if one in 50 is asking, those are the customers who are not making complaints.

Think about the customers who don't ask, then file a Not As Described dispute.

Stop problems before they start.

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Or just go onto the next listing.

[kandf_vintage_finds]

Paragraph's are you friend!

[chapeau-noir]

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@kandf_vintage_finds wrote:

Paragraph's are you friend!

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And Grammar is a little wary of you.

[pikabo-icu]

@chapeau-noir   LMAO

At OP   Sometimes a little venting/rant makes us feel better. 

That said; and I mean this in the kindest way; please just hit the space bar occasionally. 

My eyes crossed and blurred out trying to read that. I got about 1/3 through..

Sorry for the problems..

Put as much in your listing as you can; measurements, color, all the stuff and hopefully it will cut down on the Q's.  As suggested above: set up auto declines & acceptable for your offers. 

Good Luck To You! 

[chapeau-noir]

I understand - they had impressive breath control to get all that out in one burst.

[tobaccocardyahoo]

You are selling in the categories with the most high maintenance buyers.

You chose to do so.

When they can feel, touch and try on items, they are still high maintenance.

I do not know how and why you came to sell what you sell, but apparently you had good reasons to embark on a business plan which should have recognized it.

I lack the character traits required to deal with these buyers and recognize it. There was a time that I sold in your categories and was similarly frustrated.