Question eBay Forced return - charged me - but did not return my fees Any Solutions ?

[boxcarcharlie]

Let me try this again ,someone marked my last post as spam, all I did was write reasons in my last post , I guess someone got offended by the truth - so I'll keep it simple on here

Any Solutions? For : 

Question eBay Forced return - charged me - but did not return my fees Any Solutions ?

Thank you in advance 

[ebooksdiva]

Did you accept the return? If you didn't accept the return the buyer more than likely asked eBay to step in. When eBay steps in they refund the buyer with your funds, let the buyer keep the item you don't receive a credit for fvf. 
The solution would be to accept returns, issue the return label issue receive the item back then refund yourself. Then you will be credited your fvf.

[pjcdn2005]

If a buyer files an item not described return  you have two choices - refund the item or accept the return and then refund.  If you respond to the claim and do refund the buyer, ebay will refund your fees through the refund.  If you don't respond to the claim with either choice and the buyer asks ebay to step in, ebay will force the refund and keep their fees.  

[goodbrakes]

Looking at some of your listings I can see whay eBay did the return. You have No Returns in you listings but that does not mean no refunds. If a Buyer asked you for a return and you turned them down or did not give a refund eBay will step in.

[kensgiftshop]

If Ebay gets involved, they usually keep their fee's.

[monica-sells]

"...ebay 'forced' return...."

• You may be eligible for fee credits if you refund the buyer on eBay without us stepping in. Learn more about fee credits

• Refunds that don't qualify for seller fee credits

  We don't issue fee credits in any of the following situations:

  • You refunded the buyer outside of eBay (using PayPal to send money, for instance)
  • eBay stepped in to help with a return or item not received request, and the case was closed with a full or partial refund to the buyer