For some reason starting April 1, things that were being relisted for a few times started coming out of my free insertions. Tried contacting customer service and after about 5 emails and different emails back and forth found 1 who understood She wrote me "Thank you for contacting eBay customer support. Your auction listings can automatically renew up to 2-8 times for free if this option is set up inside the listing form itself when created, so these relistings should not be counting out of your free insertions each month. Do you have a specific item number we could look at as an example?" but she handed me off to a tech to fix and right back to square one. This morning I was sent this by a different rep that contradicts what the other said "I understand that you are under the impression that if an auction item relisted automatically for 2-8 times it is for free. That is actually partly correct. Yes, it is free as long as there enough free listing allowances left on the account. The listing will be taken out automatically on the free listing allowances but if there's no FREE listing allowances that's the time that eBay will charge the seller for a listing fee." Am I the only one or are others experiencing and finding no help from customer service?
