I wanted to see if anyone feels this could be feedback extortion. We sell genuine BMW parts, we are a Dealership. I had someone buy a part last month. A few days after delivery I get a message for "not as described", it was not a SNAD case, simply a message. The message said he thinks the parts are counterfeit. I explain we only sell genuine BMW parts but he could return it if he would like no big deal. He says ok and sends the part back, a return case was not opened. He just sent it back. I get the part back and process the refund. The item was $25 with free shipping.
Fast forward a month later and I get this message today, along with the exchange:
"hi, item was returned and refund received.
Please consider reimbursing me for the return postage of $3.50 as I'm convinced that I received counterfeit decals. I may need to report this incident to eBay to protect other buyers."
"The emblems are 100 percent BMW factory parts we are a BMW Dealership. What you are asking is considered extortion per ebay's policy. I have reported this to protect future sellers."
"I will be doing the same and leaving you appropriate feedback. You should check on your supplier because the ones I got from another dealer are different and match my original ones."
"That is fine, BMW is the only supplier for genuine parts. We all get them from the same place. I will report this for feedback extortion."
I thought about sending a refund but that last line in his message hit a nerve. He has already accused me of selling fake parts so I know he is going to neg me anyways. So I blocked him and currently await the neg. This has been quite the month, numerous false SNADS and used parts returned. Hopefully next month is better.
