Paypal's new no return of original fees process

[myjunqueyourtreasure]

The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller.

"Cost of doing business" won't cut it with this one.

ebay needs to address this.

[ittybitnot]

ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer".

A buyer can't simply "cancel", they ask the seller to do so.  A seller can simply deny the request to cancel.  Of course, it has been suggested that 'it is in the best interest of the seller to accept the cancel" to avoid the possibilty of  snad drama down the line.  I think many will be rethinking this plan.

[readabouthorses]

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@myjunqueyourtreasure wrote:

The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller.

"Cost of doing business" won't cut it with this one.

ebay needs to address this.

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I agree. Ebay is the one that is "starting this fire" by not vetting members better and not monitoring returns better. Buyers who abuse the return system should lose their membership and not be allowed to create new IDs because their old one has been burned by too many returns.

I don't think eBay cares because they are letting PayPal be the test dummy here and if it works OK for them then eBay will consider it for their Managed Payment system as well.

[myjunqueyourtreasure]

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@ittybitnot wrote:

ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer".

A buyer can't simply "cancel", they ask the seller to do so.  A seller can simply deny the request to cancel.  Of course, it has been suggested that 'it is in the best interest of the seller to accept the cancel" to avoid the possibilty of  snad drama down the line.  I think many will be rethinking this plan.

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Yep. Deny the cancel 'request" and the drama ensues.

[jewelbiz]

I think it’s a game changer!

[weschurch]

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@myjunqueyourtreasure wrote:

The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller.

"Cost of doing business" won't cut it with this one.

ebay needs to address this.

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Everything that goes "wrong" costs the seller while benefiting Ebay. Ebay has no reason to address it. They profit when you fail. Solid business model there!

[hillbillymedia]

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@myjunqueyourtreasure wrote:

The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller.

"Cost of doing business" won't cut it with this one.

ebay needs to address this.

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When I first read about this paypal change I asked myself....."why would they do this"?  Won`t this encourage some ebay sellers to opt into managed payments early?

I`m starting to wonder if paypal knows something ebay sellers don`t know and are acting early because of it? Perhaps managed payments is going to be finalized much earlier than expected?

I admit I have no clue. I would just like to know the whys.

[anthology-of-treasures]

That was not always true. Back in day I had a couple customers cancel their PayPal payment after they got their tracking number emailed to them, in an effort to steal the item and its shipping. Fortunately I was able to have UPS and USPS grab the item form their system and send it back to me, which they did not charge for at the time. I was out the original shipping, but I got the item back. PayPal and eBay reply was that is was not technically possible.

[privacy60]

I despise this new policy at paypal. I have always just rolled with ebay's screw you seller policies but this is beyond civil and decent behavior. It's criminal! however ebay has just negotiated a lower price on return shipping labels. So again I'll wait and see how bad it actually is before I (insert empty threat ebay doesn't care about)

[myjunqueyourtreasure]

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@hillbillymedia wrote:

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@myjunqueyourtreasure wrote:

The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller.

"Cost of doing business" won't cut it with this one.

ebay needs to address this.

---

When I first read about this paypal change I asked myself....."why would they do this"?  Won`t this encourage some ebay sellers to opt into managed payments early?

I`m starting to wonder if paypal knows something ebay sellers don`t know and are acting early because of it? Perhaps managed payments is going to be finalized much earlier than expected?

I admit I have no clue. I would just like to know the whys.

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Tbh, I think it's purely that PayPal is seeing so many fees returned (through no fault of theirs) because there are so many cancellations and I can see their point. They processed the transaction, why should they be out fees?

It's ebay's encouraging buyers to cancel on a whim AFTER paying that's killing the sellers in this situation.

If it's a valid return then the seller eats it as a "cost of business", but to have to eat fees when some snowflake decided to cancel 5 minutes after they hit BIN and pay? No.

[myjunqueyourtreasure]

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@anthology-of-treasures wrote:

That was not always true. Back in day I had a couple customers cancel their PayPal payment after they got their tracking number emailed to them, in an effort to steal the item and its shipping. Fortunately I was able to have UPS and USPS grab the item form their system and send it back to me, which they did not charge for at the time. I was out the original shipping, but I got the item back. PayPal and eBay reply was that is was not technically possible.

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Sure it is. I've had one that reversed the PP payment the day it was delivered.

[abfabvintage]

@myjunqueyourtreasure 

Call me crazy, and this will never happen, but once a buyer pays you, ebay should stop showing them identical items or similar. And I believe that probably when the buyer did their original search on eBay, search didn't bring up those that ebay suddenly shows them. Therefore, they cancel because eBay showed them cheaper items from other sellers. To me the bigger issue on a cancellation is that the buyer paid...rather than cancelling before they paid... then PP can't charge for their fees. 

[myjunqueyourtreasure]

Yep. I sincerely believe that's the main reason for this rash of almost instant cancellation requests after payment.

[myjunqueyourtreasure]

oops - wrong thread lol

[mypostingid15]

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@myjunqueyourtreasure wrote:

The way I see it, the issue isn't so much with PayPal's new rules, but with ebay allowing "buyers" to willy nilly cancel an order for any reason after payment is made with no repercussions to the "buyer". Just money lost for the seller.

"Cost of doing business" won't cut it with this one.

ebay needs to address this.

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They can by reinstating restocking fees, a seller should be able to recover those costs that result in no sale.