Payout not Received

[aliialii-42]

The amount of order number 10-10755-31016 has not appeared in my account till now.Please let me know how long it will be.Buyer paid Nov 6.Shipped Nov 7.Delivered Nov 8.

status of a payout shown Availabel when 

Checking the status of a payout

I received the order on 6.11.2023,Which was received by buyer on 10.11.2023 But I still haven't received the order payment

I did not receive any kind of refund mail

[mam98031]

This is not Ebay customer service this is the Ebay community for member to member conversations.  You need to contact Ebay directly.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.  Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is.  Feel free to leave your Name, address, phone number and/or your email address in this message.  It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/eBay/

https://www.instagram.com/ebayforsellers/

Your options will be on the left.  If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options.  Not all options are available 24/7.  It will depend on staffing available.  So sometimes you can request a call back and sometimes you can't.  Sometimes you have the Chat option available and other times it won't me.  If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/home