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Payment

I sold item I didn’t get my money , according to PayPal I had old account I can’t logging it. 

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Payment

azh-71
Thrill-Seeker

Do you know which paypal account you used?  Did you try to recover the password?  Did you leave any recovery info in that account - secondary email, phone #, etc?  Are you 100% sure you are not in managed payments?

If you have absolutely no way to access that account and it's an amount of money you are not willing to lose - talk to the buyer, explain the situation, ask his permission to cancel the sale, then sell it to him again at the same price using correct financial info this time.

Message 2 of 3
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Payment

If you remember the Paypal email account for your old account, log into your current Paypal account and ADD that other email account to the current one.  Paypal allows up to 8 email accounts on one Paypal account.  Once you do that, any payments going to the old Paypal account, should show up in your current Paypal account.

disneyshopper
Volunteer Community Member

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