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Our products barely visible

So we've got nearly 100 products.

Tried searching them up and they always appear on Page 6+ 

We keep almost the lowest prices out there yet, our products are barely visible in the search.

For 40%+ of them we were not able to see them in the search at all.

 

eBay, this is my question to you: 
Are you doing this intentionally?

I heard from other people that they are experiencing the same issue as well...

 

Message 1 of 6
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Our products barely visible

If you have the lowest price, then your items will show up first on the list if the person searches by lowest price first.

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Our products barely visible

Drop-shipping is allowed on eBay if you have a pre-existing contract with the drop-shipper. So-called "Retail arbitrage" where you purchase items from another retail website after listing them on the eBay, and have the item shipped directly from the retail website to your buyer, is not allowed.

 

If your listing visibility has been lowered, that suggests that eBay has identified your account as possibly not complying with this policy. You need to review your business practices, and take steps to make it clear that you are not violating the drop-shipping policy. 

 


https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176

 

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Your listings have several red flags that strongly suggest you are using retail arbitrage. eBay is known to be paying close attention to the item location reported in the listing, and comparing that to the "ship-from" location when the items are shipped. All listings are required to give the item location, with zip code, where the items will be sihpped from.

 

I'm surprised that you have been able to post listings with "Item location: Multiple Warehouses, United States". Several other sellers have reported that their listings were removed, and their accounts restricted or suspended because of this. It can take a long time to recover from this, if you get restricted, because eBay will only gradually remove the restrictions over several months, once you have demonstrated that you are fully complying with the policy.

 

https://www.ebay.com/help/policies/listing-policies/item-location-policy?id=4244

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I checked several of your listings, and I also noticed that you're using stock photos. Some of the picture formats are distinctive, and I immediately recognized that they were from Amazon, and a google image search confirmed that the pictures were copied from (or widely used on) Amazon. Using stock photos is allowed if the items are new, not used, and so is using photos with a white background. However, it's not advisable to use photos that are copied from Amazon (or any other retail website) because that strongly suggests that you are doing so-called "Retail arbitrage". 

Message 3 of 6
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Our products barely visible

Anyone of your products I can purchase at a dollar General store or Wal-Mart. Your doggie scooper for $15.98 can be had for $8.99 here.

Message 4 of 6
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Our products barely visible

Aside from the above, you are in  Bulgaria shipping in the USA and most of your items stated located in the USA.

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Our products barely visible


@superspaska wrote:

So we've got nearly 100 products.

Tried searching them up and they always appear on Page 6+ 

We keep almost the lowest prices out there yet, our products are barely visible in the search.

For 40%+ of them we were not able to see them in the search at all.


I see the exact opposite of "barely visible" ... I see a seller getting better visibility than most. I started at the top of your product list, recent first: 

 

I searched 16 Inch Metalcraft Pizza Pan under Best Match and yours was #3 of 18. 

 

I searched Adjustable Resistance Hand Exerciser under Best Match and yours was #31 of 204. 

 

I searched Revlon Ultra Lightweight Hair Dryer under Best Match and yours was #4 of 29. 

 

I searched Petrodex dog toothpaste poultry under Best Match and yours was #6 of 55. 

 

I searched TEKTON soft-faced Mallet under Best Match and yours was #6 of 20. 

 

However, what I did see was a bunch of common items that I can buy at any local discount store.

 

And I noticed that a bunch of other sellers with the same item with the same pictures. As a buyer, that suggest to me that you are all drop-shipping from a common supplier ... and personally I avoid those listings. 

 

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