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Ordered an item too big, then returning cause it is too big!

I have had 3 separate returns opened this last week by buyers who intentionally ordered an item they knew was too big for them, and then upon receipt of said item sent a message asking if I had it in size xx versus the one they got. After the Oh I'm sorry but no message from me, the return request was opened. I include measurements so the sizing can be the most accurate as possible. And I am aware not every item fits every body the same. However, can anyone help shed insight into why (for example) people are buying size 5x items when they really need a 2x? I had one person who got added to my special list for repeatedly asking if a Size 6x item would fit her when she normally wears a 1-2x. After advising the measurements I still got the same darn question. Ugh...common sense! Where is it at anymore?

Message 1 of 23
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Ordered an item too big, then returning cause it is too big!

Common sense, where is it?

 

It seems to have left the planet.  

 

If a buyer orders something too big, they should realize that they are paying for the return shipping if they have to send it back, and take that into consideration.

 

I know returns are a hassle but many buyers don't seem to stop to think that it is also a hassle for them.  My Mom taught us to be sure of what you are buying before you buy it, because returns are a waste of your time, energy, and money.  I'm a buyer.  I don't buy looking to return.

 

Hopfully you take returns and since fit is a buyer's remorse reason, the buyers will be paying the return postage back to you.  Sorry this happened to you.  I think clothing sellers have a very hard job.

 

Have also read of instances where the buyer requests a return but has not done the Math, and does not realize that after they pay return shipping, and original shipping, which comes off the item price, they may get back a dollar, if that.

Message 2 of 23
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Ordered an item too big, then returning cause it is too big!

No Davie, no... don't go there.

 

Message 3 of 23
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Ordered an item too big, then returning cause it is too big!


@sockmonkeydavewrote:

No Davie, no... don't go there.

 


Thinking of little black dresses, are you?Smiley Happy

Message 4 of 23
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Ordered an item too big, then returning cause it is too big!

more like your typo.

Autocorrect has a lot to answer for.

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 5 of 23
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Ordered an item too big, then returning cause it is too big!

In my case....I don't have any little black dresses.

Message 6 of 23
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Ordered an item too big, then returning cause it is too big!

I do accept returns. And honestly, up until this last quarter I have done a 3% return rate...which is great for clothing. But this sudden spike of returns makes me worry a bit about the future of selling special sizes. I focus on that niche due to having a family of giants and knowing first hand how difficult it is finding a 36-38" inseam or larger sizes. I had a girlfriend who made her own clothing due to the difficulty of finding stuff that fits.

 

I personally am not a returner. I hate returning anything. I will list it here or give said item away. I am a woman and I know how hard it is to find sizes and I also know I'll be darned if I willingly buy something several sizes too big just to hope it fits. I would rather buy something too small and hope it fits ha!

Message 7 of 23
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Ordered an item too big, then returning cause it is too big!

@wamegun


@wamegunwrote:

In my case....I don't have any little black dresses.


Oh... girl friend... you need a Little Black Dress.

Message 8 of 23
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Ordered an item too big, then returning cause it is too big!


@lookng2015wrote:
more like your typo.

Autocorrect has a lot to answer for.

 Apologies to all!  I really thought I typed common sense there.  Maybe it was auto corrected.  Off with its' head!

Message 9 of 23
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Ordered an item too big, then returning cause it is too big!


@wamegunwrote:

In my case....I don't have any little black dresses.




Sorry. OP, back story is somehow Dave was shown little black dresses, and he keeps being shown little black dresses.  

Message 10 of 23
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Ordered an item too big, then returning cause it is too big!

How bout a new pair of steel toed Mucks! 🙂 Too much work to do to be worried about getting fancy. Mr. Wamegun's idea of dressing up is a Black button down Dickies shirt with black Dickies pants! And the day job let's us computer folks wear jeans and t-shirts thankfully!

Message 11 of 23
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Ordered an item too big, then returning cause it is too big!

I think that's funny! Stupid tracking cookies was checking us when we aren't watching ourselves. 

 

I am a reader here more than a writer. Guess that's why eBay bestowrd the lovely title next to my name!

Message 12 of 23
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Ordered an item too big, then returning cause it is too big!


@wamegunwrote:

I think that's funny! Stupid tracking cookies was checking us when we aren't watching ourselves. 

 

I am a reader here more than a writer. Guess that's why eBay bestowrd the lovely title next to my name!


Yes, I think Dave has been inundated with little black dresses lately!

Message 13 of 23
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Ordered an item too big, then returning cause it is too big!

@castlemagicmemories

It could be alot worse haha. Considering the refurbished condoms that have been mentioned several times around here!

Message 14 of 23
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Ordered an item too big, then returning cause it is too big!

 
Message 15 of 23
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