09-22-2017 11:40 AM
I've opted into the Guaranteed delivery program and it was my understanding that as a seller, this search feature would be available to us so that we could test it and find our listings. I don't have this option in search and I don't see anything on my listings that designate that I offer this option.
Should I be able to see something to show I'm in the program? I want to be sure that I've set everything up right. I've opted in, set my listings to 1 day handle, immediate payment, using shiprush.
Thanks!
Quilteralice
09-22-2017 01:13 PM - edited 09-22-2017 01:16 PM
The only shipping filter is for "free delivery" and there is no option to shop by "guaranteed delivery". You're right - there is nothing in your listings - or listings of other sellers that I did check - that indicates the seller is enrolled in GUARANTEED DELIVERY.
Are you assuming the monetary rirks of this program without getting bumped up in search - or even identified somehow as a seller who is enrolled in the program?
2 questions I had for you.
1) Does using shiprush meet the requirement to print labels through eBay?
2) How do you combine shipping to meet your one-day shipping when you also use IPR?
Your listings are so perfect as far as detailed information for description, shipping, returns, and the visual effects of photos, layout, text size, etc. I almost stopped to shop in your store but have other projects in the "bought but not made" basket. 🙂
09-22-2017 02:58 PM
Thanks for taking a look. Yes, Shiprush is one of the shipping programs that is OK to use for the program.
I believe I've seen a bump in sales this week - but cannot say for sure whether it is due to higher search. I've searched for some of my listings and have found I tend to be toward the top.
However, in listening to Griff's radio show, someone supplied a screen shot indicating that they could use a search by "guaranteed delivery" and they mentioned that sellers who opt in should have this feature as well. I don't see it.
Love to have you back to shop with me when you work through your other projects!
09-23-2017 03:31 PM
After talking to eBay yesterday they concluded that only Safari at this time is showing 3 Day Guarantee delivery and the option on the left to select 1,2,3, and so on day delivery. The 3 day shows up below the Sort and View options on right above listings. I believe the woman at eBay thought I was lying to her when I told her I could see it and she couldn't. Took about 30 minutes for her to figure out I could see it because I have Safari. She also stated that all browsers should have it by the end of the month. Guess what?, it doesn't work right so I opted out of it until they fix problems with it. All my listings didn't show up and if you offer upgraded shipping that amount will show up in search instead of Free Shipping or First Class so your item looks to cost more than it actualy is or maybe eBay will go ahead and charge the buyer the extra shipping charge when it's not needed. Hope this helps
09-23-2017 05:35 PM
09-23-2017 05:42 PM
I called Ebay and the representative said it was on a slow rollout. I am in queue to go into the program and my listings are ready. Those who were eligible and opted in, have their settings set up correctly should see it sometime in the next week or two - by end of month.
09-23-2017 08:55 PM
It's a SECRET!
Sorry.