01-21-2023 02:13 PM
On my defect and late delivery report I have noticed items have reappeared from early last year on my reports why has this happened
01-21-2023 02:55 PM
Sellers need at least 400 transactions in 90 days to get evaluated with a shorter time frame. If you fall below that number, evaluations are based on a years worth of activity.
01-21-2023 03:09 PM - edited 01-21-2023 03:11 PM
Since we can't see the account info that's involved in your concern, the responses must just be general directions to eBay's policy.
We evaluate your performance every month. The length of time we look at in each evaluation depends on how many recent transactions you've had. If you've had 400 or more transactions in the last three months, you're evaluated over that three-month period. If you've had fewer than 400 transactions in the last three months, you're evaluated on the past 12 months. These timelines help us make sure we're evaluating you as fairly as possible.