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Offer was automatically declined despite no higher offer existing

I'm selling an item as an auction, and when clicking on the link to a $275 offer in an email notification, I saw a higher offer ($300) being listed (which I never received an email notification about), which was marked as having been declined (which I never did).

Also, these offers only sho up when I click on the offer link in my email — if I click on my listing, none of these offers show up (but others, much lower bids do — offers I've also never received email notifications about). 

This is very confusing.  I understand that offers and bids are different,  but is there a way to make sure that I consistently receive email notifications about offers, so I can respond to them?

Message 1 of 9
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8 REPLIES 8

Offer was automatically declined despite no higher offer existing

@future_martian 

 

The listing you have up now doesn't have the best offer option.

Have a great day.
Message 2 of 9
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Offer was automatically declined despite no higher offer existing

I know, but shouldn't I at least be able to see and be notified about the offers that I get?

Message 3 of 9
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Offer was automatically declined despite no higher offer existing

The declined one you are seeing is an offer you sent to a "watcher" that either timed out or was declined by the buyer.  Those watcher offers you send end up there also - not something you missed.  Something a "watcher" passed on.


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Message 4 of 9
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Offer was automatically declined despite no higher offer existing

"The declined one you are seeing is an offer you sent to a "watcher" that either timed out or was declined by the buyer.  Those watcher offers you send end up there also - not something you missed.  Something a "watcher" passed on."

I'm sorry, but I really don't understand your explanation... nor the logic behind this.

It did say that "Offer was automatically declined despite no higher offer existing" — so this means that A) there was no offer, and B) it wasn't declined?

Message 5 of 9
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Offer was automatically declined despite no higher offer existing


@future_martian wrote:

"The declined one you are seeing is an offer you sent to a "watcher" that either timed out or was declined by the buyer.  Those watcher offers you send end up there also - not something you missed.  Something a "watcher" passed on."

I'm sorry, but I really don't understand your explanation... nor the logic behind this.

It did say that "Offer was automatically declined despite no higher offer existing" — so this means that A) there was no offer, and B) it wasn't declined?


Can you post a screenshot of the email you received so we can get a better idea of what might've happened? You can block out any sensitive/personal details.

Message 6 of 9
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Offer was automatically declined despite no higher offer existing

@future_martian 

 

(I'm selling an item as an auction)


On an auction were buyers get to bid on the item if you add the best offer

feature to the auction it is only active until any buyer places a bid.

 

Once someone places a bid all offers are automatically declined and it turns

into a strait auction to the end.

 

If you want to accept an offer you have to accept it before someone bids.

Message 7 of 9
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Offer was automatically declined despite no higher offer existing

OP, mark post #7 as the solution because that is the correct response.

Message 8 of 9
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Offer was automatically declined despite no higher offer existing

I understand that, but it's still extremely confusing that these bids look like I refused them (when I didn't), and was only notified about some of them, not all of them.

Message 9 of 9
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