06-28-2022 09:54 AM - edited 06-28-2022 09:55 AM
A while back (at least a month ago) I started noticing that my Sold page always showed me as having 2 unpaid items, even though I really had none. Now today I see it's up to 4. And to be clear, not only do I not have any sold unpaid items currently; I have not had any sold items go totally unpaid by buyers for their full allotment of days. Had a few take a day or two to pay, but that's all.
Also I didn't notice before but now I see it also means the system 'thinks' I have 4 unshipped items, because those 4 "haven't" been paid for yet.
On top of all that, when I click on the '4 unpaid items' link, of course it says there really aren't any, but there's another discrepancy where it says I've sold 2 fewer items total, than what the main page says. See attached screenshots.
Considering I have 6 current auctions, all of which have at least one bid and will therefore be 6 more 'sold' items without requirement to pay immediately, whatever amount of payment delay causes the system to perpetually count them as unpaid is likely to add to this weird gappy stuff on my record, and who knows how long it will keep happening. I also send offers to watchers from time to time, some of which get accepted and allow time for the buyers to pay.
So is this anything that could affect my service metrics, my visibility algorithms, OR affect my buyers, if the system (halfway) thinks they're not paying for my stuff?
06-28-2022 10:15 AM
eBay is clearly having a problem with numbers.
06-28-2022 10:17 AM
Yeah that's basically what I said.