11-10-2019 05:56 PM
What does the "tracking uploaded on time" metric even mean?? I print labels from ebay, ebay has the tracking number. Its uploaded the minute I print!
Now, yesterday, I printed out a label as I had one order and thought I'd jump the gun and get it out. Then, cause I can be dumb, realized it was Saturday (not Friday) so I can't mail it anyway. Then today realized that Monday is a Holiday so I can't ship until Tuesday.
But the shipping label I printed says mailing date of Nov 12 -- which is Tuesday. So should I cancel this label and wait to print until Monday night so this "tracking uploaded" metric is okay? Or is that even making a difference?
I don't understand this metric, are they saying I'm not allowed to print labels a day or two in advance? sometime my schedule gets weird and I've printed the labels but I can't get the packages ready in time (disabled, some days are good, some quite limited ). Should I be filling my packages and preparing them and NOT printing labels till the very minute I'm to mail them?
I'm "top rated" but don't have enough sales to worry about any 1% decrease of fees, so I don't care, but with the tracking uploaded "on time" now at 91.24%, maybe that's why I have no sales the last 6 days...?? I've never paid attention to it, I thought printing labels in ebay meant it uploaded so that was okay.
any advise, explaination of this silly metric?? Thanks so much....!
11-10-2019 06:17 PM - edited 11-10-2019 06:18 PM
Tracking "uploaded in time" means it was uploaded within your stated handling time. So: the sooner, the better. There would be no point in voiding the label that says that you will ship on Tuesday; that's the right time frame for a sale on Friday or Saturday that has 1-day handling (due to the holiday on Monday).
The other part of that "uploaded in time" measurement is that the tracking number must get a scan, just to prove it's not made-up. So there can be a lag when the label doesn't count in your percentage yet because it hasn't been scanned yet. The percentage will go up when the label gets its validating scan.
11-11-2019 12:03 AM
I don't know about where you live, but where I am I can ship via USPS on Saturdays.
Your label for the shipment on the 12th is fine. Just make sure it actually gets shipped that day.
For me, I do not print labels until I've actually packaged the item, then I print them.
If you are printing labels with a date that you are NOT going to be getting it into the mail, then that is likely causing you an issue. If you print them a day or two ahead, make sure that the date of the label is for the ACTUAL date you plan on mailing them.
Make sure you stay with shipping within whatever your stated handling time is on your listings.
It sounds to me like you could benefit from spending some time with your Seller Dashboard. It is an important tool for sellers to track their stats and know when or if you have any problem areas so you can get proactive and hopefully avoid sanctions of any kind.
When you are in your Dashboard on the right side of each area is an arrow. You can click on that arrow and get more information. Some of the areas will even have a report you can generate to view the details, that will appear in blue lettering if a report is available.
But just spend some time looking closely at everything. There are reports, explanation and details that I think will help you to better understand your stats.
This is a little old, but it may help too.