02-12-2018 11:45 AM
Hello everyone.
This is my first time posting here, but I figured that the other sellers on this platform might be able to help me make some sense of the predicament that I'm in.
Recently, I put up a phone for sale. I already know that selling electronics leaves you open to potential schemers(I've dealt with this twice before.), so I was aware that it could happen again. Nonetheless, I posted the phone up auction-style. 20+ bids later and I have a winner. Great. So, I go to see who the winner is, and I am met with a long, confuddled username. It kinda puts me off, but that doesn't really matter. I merely need to receive my payment and ship off the item to its new owner.
Four days go by, and I have not received any sort of payment. I go to check out the winning bidder's profile. They have been a member of eBay since Nov-06-17 and have only purchased from two other sellers; one of which is no longer even a registered user. But the bidder has 100% positive feedback from these sellers so... I don't know if any of these little details really matter.
So, another day goes by, and I still have not received any payment. I decide that I will send an invoice to the bidder and if they do not reply and/or pay me by the next day then I will submit an unpaid item case. I made that decision yesterday, and I have now submitted my case to eBay.
So, I would like to ask, Did I take the right course of action? Was there anything else that I could have done? Did I react to this situation poorly in any way? I've only sold around 17+ items on eBay so I'm still quite new when it comes to being a seller.
Solved! Go to Best Answer
05-03-2018 06:55 AM - edited 05-03-2018 06:58 AM
@the*dog*ate*my*tablecloth wrote:what about the thousands of good buyers who got bad feedback they didn't deserve? Would you be ok with bad sellers running off a lot of YOUR good buyers? That's what used to happen when sellers were allowed to use and abuse buyer feedback.
Never forget that things are great when you deal with good people. It's giving weapons to bad people that causes the problems.
...and what about the thousands of bad buyers giving feedbacks? You can't have it both ways.
Hiding bad buying practices from sellers IS giving weapons...well armor anyway, to bad buyers.
I am highly dubious that any buyer would rack up multiple fake non-paying negative feedbacks from multiple sellers in a malicious coordinated attempt....to what?
Get them to stop spending money?
Good buyers are a luxury these days, I'd rather see what potential buyers are really like more than just a glowing green field.
05-03-2018 08:49 AM
@*missmarie wrote:Thank you for your reply.
I did not know that a buyer could change the amount of a shipment either. This situation also leaves me pondering as to what to do about two other electronics that I was planning to sell: an iPhone and an iPod shuffle.
A buyer can't change any amount on the invoice, unless you allow it in your preferences.
05-03-2018 10:29 AM
Weapons given to buyers has NOTHING to do with weapons given to sellers. That only works when you have a bad buyer with a bad seller. Most problematic transactions have a good buyer/bad seller or a bad buyer/good seller. Doubling the number of bad people with weapons solves nothing.
I got an undeserved neg when I complained to a seller about the quality of their item being not as described. I was threatened with a negative and called a liar when I pointed out the vintage items they sold me arrived with HomeGoods stickers on the bottom.
There are bad sellers out there. All it takes is one with a grudge to drive away many good buyers. The fact that there are also bad buyers randomly negging sellers has nothing to do with this at all. The twain never meet.
05-04-2018 05:02 AM
@the*dog*ate*my*tablecloth wrote:Weapons given to buyers has NOTHING to do with weapons given to sellers. That only works when you have a bad buyer with a bad seller. Most problematic transactions have a good buyer/bad seller or a bad buyer/good seller. Doubling the number of bad people with weapons solves nothing.
I got an undeserved neg when I complained to a seller about the quality of their item being not as described. I was threatened with a negative and called a liar when I pointed out the vintage items they sold me arrived with HomeGoods stickers on the bottom.
There are bad sellers out there. All it takes is one with a grudge to drive away many good buyers. The fact that there are also bad buyers randomly negging sellers has nothing to do with this at all. The twain never meet.
What?
What has any of that have to do with bad buyers having their bad buying habbits hidden?
What does that have to do with you not paying?
05-31-2018 07:19 PM
It's been a while since I've been back here, but I just wanted to say thank you to everyone for your replys! I still have not heard back from the seller, and I still have the phone. I'll see about selling it to a friend if I can.